Alcatel Lucent

Sheshagiri R Madhavapeddy

Ghassan Naim

Pardeep Kohli

Jianming Xu

A multimedia call model is provided to handle, maintain and control multimedia calls and their interactions in a network entity () for an end-user in the network. The call model provides a first Call Control Process (CCP) () having a first media service type and associated with a first group of agents (), and a second CCP () having a second media service type and associated with a second group of agents (). The call model also provides a Multimedia Call Process (MMCP) () for facilitating the arrangement and/or communication between the two CCPs.

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Richardson, TX, United States of America

Sheshagiri R Madhavapeddy