International Business Machines Corporation

Nuance Communications, Inc.

Sheetal K Agarwal

Arun Kumar

Nitendra Rajput

Amit Anil Nanavati

Dipanjan Chakraborty

Priyanka Manwani

Anupam Jain

Sougata Mukherjea

Koustuv Dasgupta

Embodiments of the invention provide a non-web based social networking system enabling users having limited Internet connectivity and/or limited access to high end mobile computing devices a cross networking opportunity with web-based social networking sites. Embodiments of the invention provide for additional communication modalities between social networking users, including but not limited to non-web based communication between the social networking users.

Systems and methods for networking across web based and telecommunication based portals

Methods and arrangements for according multiple input media to a voice-based application. A voice application is accessed and a voice application template which supports a voice input mode is selected. At least one voice application template which supports at least one input mode other than voice and telephone touch tone is also selected, and a capability is accorded to selectively access the voice application via the voice input mode and the at least one input mode other than voice and telephone touch tone.

Systems and methods for availing multiple input channels in a voice application

Methods and arrangements for facilitating offline delivery of content available in voice applications. User access to a voice application is permitted, and the user is accorded a capability to select content in the voice application for offline delivery. The selected content is stored in a holding arrangement, and the selected content is availed for delivery to the user.

Offline delivery of content available in voice applications

Methods and arrangements for creating and building subcategories in a user-based voice application. User posts are appended to a category in a voice application and subdivision of the category is prompted upon satisfaction of a first condition. The category is designated as a parent category, and at least one subcategory nomination are solicited from users. User input is solicited on appending at least one nominated subcategory to the parent category, and a nominated subcategory is appended to the parent category upon satisfaction of a second condition. User input is solicited to reassign a user post from the parent category to at least one subcategory.

Making user generated audio content on the spoken web navigable by community tagging

System and method for making user generated audio content on the spoken web navigable by community tagging

A method of defining a voice browser for browsing a plurality of voice sites, at least some of the voice sites having different telephone numbers, the voice sites being configured to be accessed by telephone, is provided including storing information relating to voice sites visited by a voice user; and providing forward and back functions, comprising transferring a user from one voice site to another, in response to commands by the user. Computer program code and systems are also provided.

Telecom web browsers, and methods for defining a telecom web browser

Systems and associated methods for editing telecom web applications through a voice interface are described. Systems and methods provide for editing telecom web applications over a connection, as for example accessed via a standard phone, using speech and/or DTMF inputs. The voice based editing includes exposing an editing interface to a user for a telecom web application that is editable, dynamically generating a voice-based interface for a given user for accomplishing editing tasks, and modifying the telecom web application to reflect the editing commands entered by the user.

Systems and methods for editing telecom web applications through a voice interface

Editing telecom web applications through a voice interface

Methods and arrangements for employing telephonic voice commands in programming. A voice application is accessed and a program template is customized via selecting components from at least one palette. A program is created from the customized program template, and the created program is deployed and executed.

Software development and programming through voice

A framework for creating a voice application in a world wide telecom web (WWTW) is provided. The techniques include using a pre-defined schema to create one or more voice application templates, using the one or more voice application templates to generate a first version of the voice application, using the first version of the voice application and a library of one or more components to generate a deployable version of the voice application and deploying the deployable version of the voice application onto a run-time execution engine.

World wide telecom web voice applications

A method includes crawling and indexing voice sites and storing results in an index; receiving a search request in voice from a user via a telephone; performing speech recognition on the voice search request and converting the request from voice to text; parsing the query; and performing a search on the index and ranking the search results. Search results may be filtered based on attributes such as location and context. Filtered search results may be presented to the user in categories to enable easy voice browsing of the search results by the user. Computer program code and systems are also provided.

Systems and methods to index and search voice sites

A method for enabling voice driven interactions among multiple interactive voice response (IVR) systems begins by receiving a telephone call from a user of a first IVR system to begin a transaction; and, automatically contacting, by the first IVR system, at least one additional IVR system. Specifically, the contacting of the additional IVR system includes assigning tasks to the additional IVR system. The tasks require input from the user and the additional IVR system is secure and separate from the first IVR system. Moreover, the tasks can include a transfer of currency and a transfer of local information.

Growing community of inventors

Bengaluru, India

Sheetal K Agarwal