Cisco Technology, Inc.

Shawn Eldridge

Cayce M Ullman

Scott Olechowski

Electronic document processing logic coupled to a computer and to a quarantine is operable to identify an encrypted electronic document received at the computer; determine whether the key server stores particular decryption data, or credentials to access decryption data, that can decrypt the encrypted electronic document; in response to determining that the key server does not store particular decryption data that can decrypt the encrypted electronic document: store the electronic document in the quarantine; notify one of the users; receive from the one of the users the particular decryption data; decrypt the electronic document; scan the electronic document to identify specified content in the electronic document; and perform one or more responsive actions based on the specified content. As a result, encrypted content in documents or e-mail can be decrypted, scanned for viruses, malware, or prohibited content, and re-encrypted or delivered.

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Allen, TX, United States of America

Shawn Eldridge