Accenture Global Services Gmbh

Shaw-Yi Chaw

Teresa Sheausan Tung

Qing Xie

Qian Zhu

Alex M Kass

Mary Elizabeth Hamilton

Peter Zei-Chan Yeh

Jordan K Buller

The differentiated service-based graceful degradation layer (DSGDL) allows cloud-based architectures to operate through and recover from periods of limited capability. The DSGDL protects and continues serving higher priority requests with the best possible response even as the underlying cloud-based services deteriorate. The DSGDL offloads lower priority requests to lower-grade secondary capability that can be dynamically provisioned in order to reserve the best capability for maintaining high priority service (e.g., by re-directing lower priority requests to a slightly out-of-date cached dataset, and reserve the primary consistent database for higher priority requests). The DSGDL 1) implements an overlay network over existing cloud services to route and enforce priority requests, and 2) provisions on-demand computing nodes and sites to provide secondary capability for service requests as needed.

Differentiated service-based graceful degradation layer

An extended collaboration event monitoring system monitors users' interactions with computer software applications and detects and extracts events. The system intelligently determines whether the extracted events trigger undetected events or other action items. The system provides the extracted events to a social networking client that translates the extracted events and returns the translated data to the system. The system publishes the translated data to a social networking/collaboration interface embedded into the interface of the computer software application being utilized by one of the users. The system not only publishes the translated data corresponding to a user's interactions with the computer software application to that user's interface, but also publishes the user's interactions with the computer software application to interfaces corresponding to other project team members as well.

Extended collaboration event monitoring system

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San Jose, CA, United States of America

Shaw-Yi Chaw