Microsoft Technology Licensing, LLC

Shashi Ranjan

Nirav Yogesh Shah

Steve Jamieson

Allen F Hafezipour

Michael J McCormack

Nicholas James Thomson

Navin Ishwar Thadani

Andrew Nathan Magee

Richard Lee Dickinson

David Robert Shutt

Derik Bjorn Stenerson

Indrojit Deb

Edward A Martinez

Dominic Justin Pouzin

Bharath Swaminathan

Andrew G Bybee

Mahesh Hariharan

Tobin James Zerba

Michael James Lu

Tong Gao

Mesganaw Anteneh

Zhi Jun Zhao

Ilana Rae Smith

Elizabeth Rose Steinke

Monisha Rochlani

Jianjun Wang

Denis Seniuc

Kalmadi Santhosh Rao

Daniel Dallala

Hao Zhou

A sandbox architecture that isolates and identifies misbehaving plug-ins (intentional or unintentional) to prevent system interruptions and failure. Based on plug-in errors, the architecture automatically disables and blocks registration of the bad plug-in via a penalty point system. Publishers of bad plug-ins are controlled by disabling the bad plug-ins and registering the publisher in an unsafe list. Isolation can be provided in multiple levels, such as machine isolation, process isolation, secure accounts with limited access rights, and application domain isolation within processes using local security mechanisms. A combination of the multiple levels of isolation achieves a high level of security. Isolation provides separation from other plug-in executions and restriction to system resources such as file system and network IP. Moreover, the architecture is highly scalable, stateless, and low administration architecture for the execution of the plug-ins, which can be scaled by adding/removing additional sandbox servers on-the-fly without prior configuration.

Sandboxed execution of plug-ins

A command interface for a software application is implemented on a client computer. A first definition of the command interface is received from a server computer. The first definition includes rules for encoding the command interface on a web browser. A conversion of the first definition to a second definition is performed. The second definition includes language for encoding the command interface on a user interface of the software application. The second definition is used to render the command interface on the user interface of the software application.

Web client command infrastructure integration into a rich client application

A task-based sub-application surfaces only controls that are needed to perform a task, from a plurality of different forms in a parent application. A sub-application system runs the sub-application by executing navigation logic and maintaining a separate navigation stack, so that the user can perform a task without the computer system needing to surface entire forms where only a small subset of the controls on those forms are needed to perform the task.

Authoring and running task-based flows within a computing system

Various technologies and techniques are disclosed for integrating a customer relationship management application with a mail merge operation on a client-side word processor. Mail merge settings are received from a user, including a record set to use in a mail merge operation. A new mail merge document is created. The record set is added to the mail merge document. A link is added to a template that will control the mail merge operation on a client-side word processor. The linked template gets attached to the new mail merge document when opened on the client-side word processor. Techniques for beginning a mail merge operation on a client-side word processor are described. A downloaded mail merge document is validated. The record set contained in the downloaded mail merge document is separated into one or more separate files. A mail merge wizard is started and advanced to a proper stage.

Mail merge integration techniques

A customer relationship management (CRM) eventing framework may be extended to a cloud computing environment. A listening channel may be opened between a service and a service bus in a cloud computing environment. The cloud computing environment may also include an authenticating service. Service information for the service may be registered with a CRM. The CRM may receive a request made by a requester. The request may trigger a request processing pipeline in an eventing framework. The CRM may post event data responsive to the request to the service bus. The service may receive the event data, process it and may send back a confirmation or response. The CRM may finally send a response to the requester.

Extending a customer relationship management eventing framework to a cloud computing environment in a secure manner

Users are enabled to quickly and easily associate records representing entities such as themselves, other users, contacts, accounts, teams/groups, and similar ones employing a record of the association and assign each entity a role or other attributes as a part of this association. Relationship records and attributes preserving entity association information allow teamwork, communication, and collaboration for effective management of business processes. The records and attributes also enable visualization and facilitate deeper understanding of the relationships between people, data, and business processes.

Creating ad hoc relationships between entities

Technologies are described herein for providing a bi-direction e-mail transport between a management ('CRM') server computer and an e-mail server computer. An e-mail connector communicates with a CRM server computer to determine whether any e-mail messages are pending send at the CRM server computer. If any e-mail messages are pending send, the e-mail connector retrieves the e-mail messages from the CRM server computer. The e-mail connector then communicates with an e-mail server computer to send the retrieved e-mail messages to their intended recipients. The e-mail connector may also retrieve e-mail messages from the e-mail server computer and determine whether the e-mail messages are CRM related. If the e-mail messages are CRM related, the e-mail connector is operative to transmit the CRM-related e-mails to the CRM server.

Electronic mail connector

Growing community of inventors

Redmond, WA, United States of America

Shashi Ranjan