Level 3 Communications, LLC

Sharna Aeckerle

Raymond Smith

Rene Grippo

Paul Farnsworth

Eric D Gundersen

Allen E Dixon

Sanjiv Kumar

Luke P Philips

Rajiv K Singh

Rick D Lind

Matthew R Moore

David L Stozki

Aspects of the present disclosure include an adaptive notification and ticketing system for a telecommunications network. The system includes a computing device and a plurality of network devices associated with the telecommunications network. Data is generated about a plurality of past network events associated with the plurality of network devices. The computing device is utilized to generate a model from the data. The model may be used to interpret new network events and generate an output indicative of a service impact event. The new network events are applied to the model using the computing device to generate the output indicative of a service impact event. The computing device generates a responsive action from the output indicative of a service impact event. The service impact event is a network event that disrupts a network service associated with the telecommunications network.

System and methods for adaptive notification and ticketing

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Denver, CO, United States of America

Sharna Aeckerle