Ademco Inc.

Shankar Prasad

Deepak Sundar Meganathan

Balamurugan Ganesan

Ravikumar Vemagal Aswath

Harish M Ramakrishnappa

A system and method () are disclosed for providing an alternate communication path () between a central monitoring station () and a connected security/control system () for a home, office, apartment, business, or other resident or work-related area (), the system () having a control panel () and a plurality of connected electronic devices (and), each device () having a signal connection () with the control panel () to enable the control panel () to monitor and/or control each of the electronic devices (and). The system () is configured to automatically detect a failure in a primary communication path () between the control panel () and the central monitoring station () and, in response to such a detected failure, to automatically establish an alternative communication path () via one or more of the connected electronic devices ().

System and method for establishing an alternate communication path between a central monitoring station and a connected security/control system

Systems and methods for a cognitive virtual central monitoring station (CMS) and methods therefor are provided. Some methods can include the cognitive virtual CMS receiving historical data representing interactions between CMS human operators and first security systems, the cognitive virtual CMS analyzing the historical data to generate algorithms and rules for the cognitive virtual CMS, the cognitive virtual CMS interacting with a second security system, and the cognitive virtual CMS using the algorithms and the rules to respond to the second security system.

Growing community of inventors

Bengaluru, India

Shankar Prasad