Symantec Corporation

Shang-Tse Chen

Kevin Alejandro Roundy

Michael Andrew Hart

Christopher Gates

Yufei Han

Chris Gates

A method for providing security recommendations is described. In one embodiment, the method may include identifying a set of monitored customers. In some cases, each monitored customer may include one or more computing devices. The method may include identifying a first computing device of a monitored customer for evaluation, selecting a potential security product to install on the first computing device, and quantifying the ability of the monitored customer to detect or prevent malware incidents based at least in part on the selected potential security product.

Security recommendations based on incidents of malware

A computer-implemented method for predicting security incidents triggered by security software may include (i) collecting, by a computing device, telemetry data from a set of security products deployed by a set of client machines, (ii) identifying, by the computing device, a selected security product within the set of security products that is missing telemetry data for a target client machine, (iii) building a classifier, by the computing device using the telemetry data, that predicts information about security incidents triggered by the selected security product, (iv) determining, by the computing device and based on the classifier, that the selected security product triggers a new security incident on the target client machine, and (v) performing a security action, by the computing device, to secure the target client machine against the new security incident. Various other methods, systems, and computer-readable media are also disclosed.

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Atlanta, GA, United States of America

Shang-Tse Chen