Fidelity Information Services, LLC

Shane Saunders

Matthew Petersen

Lauren Morrison

Jeffrey Paul Kubler

Joe Leung

David Raynault

Joseph Fredric Sutthoff

Philip J Ponsaran

Disclosed herein are systems and methods for managing transaction disputes. Techniques include accessing a transaction pattern model associated with a user account; detecting deviation of a transaction from the transaction pattern model; transmitting, based on the detected deviation, transaction data to a user device; receiving an input at the user device in response to the transmitted data; generating, based on the received input, dispute data; storing the dispute data; monitoring data extracts associated with the user account; detecting, based on the monitoring, a data extract indicating a posted state of a transaction associated with the dispute data; and updating the dispute data based on the data extract indicating the posted state.

Systems and methods to manage transaction disputes using predictions based on anomalous data

Growing community of inventors

Milwaukee, WI, United States of America

Shane Saunders