International Business Machines Corporation

Shane Nicholas Cress

Pranab Agarwal

Narayana Aditya Madineni

Chia-Le Cheng

Ilse M Breedvelt-Schouten

Electronic communication privacy verification is provided. An electronic communication associated with a set of addresses is received. The electronic communication is analyzed using an artificial intelligence model to classify a purpose for the electronic communication. Using an authorization database, it is determined whether each address in the set of addresses has been authorized for communication for the classified purpose. In response to determining at least one address has not been authorized for communication for the classified purpose, a sender of the electronic communication is prompted to remove the at least one address.

Privacy verification for electronic communications

A computer-implemented system and method for a chat system is provided for processing chat channel communications. The method comprises receiving a user message from a user, and classifying the user message using a classifier into a classified input that is one of a question, an answer, and a statement. When the input is a question, the method comprises determining a set of relevant answers from an answer database that are related to the question. The method determines a relatedness score reflecting a degree of relatedness between each related answer of the set of related answers and the question. A top answer is determined from the set of related answers based on the relatedness scores, and the method presents at least one of the top answer and the set of related answers to the user. When the input is an answer, the method stores the answer in the answer database.

Intelligent chat channel processor

A computer-implemented method for dynamically migrating an email thread from an email platform to a message thread on messaging platform includes: monitoring an ongoing email thread; and migrating the email thread from an email platform to a messaging platform in response to an attribute associated with the email thread reaching and/or exceeding a predetermined threshold level, wherein migrating the email thread includes converting the contents of the email thread into one or more message threads on the messaging platform.

Dynamic migration of conversations between communication platforms

A similarity score between a profile of an email sender and one or more profiles associated with one or more respective recipients of the email being sent by the email sender is calculated. In response to determining that the calculated similarity score between the profile of the email sender and at least one profile of the one or more profiles associated with a respective recipient of the one or more respective recipients does not exceed a first threshold value, a relevance score between a context of the email and each of the one or more recipients of the email is calculated. Responsive to determining that the calculated relevance score between the context of the email and each of the one or more recipients of the email does not exceed a second threshold value, a distribution list of the email is updated. The email is transmitted using the updated distribution list.

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Wendouree, Australia

Shane Nicholas Cress