Slack Technologies, Inc.

Salesforce, Inc.

Shanan Delp

Michael Demmer

Christopher Sullivan

Sri Vasamsetti

Kevin Marshall

Ilan Frank

Matthew Hodgins

Michael Montazeri

Elizabeth Clemenson

Andrew Schmidt

Yingyu Sun

Jaron Moore

Lauren Bosak Wagner

Neha Sharma

Joan Gamell Farre

Gregg Horton

Anna Kalkanis

Myles Grant

Christine Lee

Sarah Raines

Yinguy Sun

Managing organization disconnections from a shared resource of a communication platform is described. In a sharing approval repository of a communication platform, a shared resource can be associated with a host organization identifier and a non-host organization identifier. In an example, in response to receiving, from a user computing device associated with the host organization identifier or the non-host organization identifier, a resource disconnection request comprising a disconnecting organization identifier and a resource identifier associated with the shared resource, the sharing approval repository can be updated to add a disconnection indication for the resource identifier in association with the disconnecting organization identifier. The disconnection indication can restrict access, of users of a disconnected organization, to data associated with the shared resource that is stored in a live shared resource repository and can cause a static shared resource to be presented based on a selection input corresponding to the shared resource.

Methods, apparatuses and computer program products for managing organization connections in a group-based communication system

Management of hosted channel membership of a communication platform is described. A request can be received from a first client of a first user, associated with a first organization, of the group-based communication platform, wherein the request is to associate a second user, associated with a second organization, with a communication channel of the first organization. An invitation to join the communication channel can be sent to a second client of the second user. In response to receiving an indication of an acceptance of the invitation, the second user can be associated with the communication channel. A request can be received from the second client to associate other user(s) associated with the second organization with the communication channel and the other user(s) can be associated with the communication channel based at least in part on permission(s) associated with the communication channel.

Management of hosted channel membership in a communication platform

Techniques are described for expediting communications between a first person of an organization associated with a communication platform and a second person not associated with the organization. The first person requests for the communication platform to generate an invitation to communicate with the second person. The first person provides the invitation to the second person directly or via the communication platform. Responsive to receiving an indication that the second person accepts the invitation, the communication platform identifies whether the second person is associated with the communication platform. If the second user is associated with the communication platform, the communication platform modifies an existing user interface associated therewith to enable communications between the first person and the second person. If the second person is not associated with the communication platform, the communication platform generates a limited functionality user interface to enable the communications between the first person and the second person.

Limited functionality interface for communication platform

Various examples of the present disclosure can be directed to programmatically generating and rendering for display a context pane within a group-based communication interface. In some examples, the context pane comprises context pane content representative of channel membership associated with a communication channel identifier with which the group-based communication interface is associated. Group-based communication objects of a group-based communication data corpus can be utilized (e.g., by way of a trained machine learning model and/or work graph data structures) to inform the determination of context pane content.

Dynamically generated context pane within a group-based communication interface

Techniques are described for expediting a generation of a means of communication between two people associated with different organizations. A first person associated with a communication platform may submit a request to the communication platform to generate an invitation to communicate via the communication platform. The first person may provide the invitation to a second person directly or via the communication platform. Responsive to receiving an indication that the second person has accepted the invitation, the communication platform may generate the means of communication between the first person and the second person. The communication platform may update respective user interfaces to include the means of communication. The communication platform may process messages and/or data between the first person and the second person that is input on the respective user interface and sent via the means of communication.

Facilitating cross-organization communications

Various embodiments of the present disclosure are directed to a group-based communication apparatus that is configured to enable end-users (e.g., non-admin users) to initiate, by way of client devices, generation of a shareable resource associated with a group-based communication resource identifier to efficiently authorize communication between client devices associated with different organization identifiers in group-based communication interfaces associated with a shared group-based communication resource identifier.

Authorizations associated with externally shared communication resources

Verification of entities associated with a communication platform are described. An instruction to create a communication channel on a communication platform is received. The communication channel can be associated with an organization that is registered with the communication platform. Data associated with an entity (e.g., the organization and/or a user associated therewith) can be analyzed to determine whether to verify the entity. Based at least partly on a determination that the entity is verified, an indicator can be presented in association with the entity on a user interface associated with the communication platform and a first set of permissions can be associated with the entity. The first set of permissions can be different than a second set of permissions associated with unverified entities. Use of the communication channel and/or the communication platform by the entity can be controlled based at least partly on the first set of permissions.

Verified entities associated with a communication platform

Hosted communication channels associated with a communication platform are described. In an example, a user can utilize communication services available via a communication platform. In some examples, a first organization can invite a second organization to join a communication channel. The two organizations can be different such that they are associated with different organization identifiers and are associated with different permissions. In some examples, content associated with each organization can be private, such that other organizations cannot access content that is owned or otherwise managed by each organization. However, content posted to shared communication channels can be accessed, viewed, interacted with, or the like by any member of the shared communication channels. To address privacy and/or security concerns, some organizations or users of the communication platform may desire to control how end users that join a shared communication channel interact with the shared communication channel.

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San Francisco, CA, United States of America

Shanan Delp