Amazon Technologies, Inc.

Shambhavi Sathyanarayana Rao

Anna Chen Santos

Tony Roy Hardie

Yahia Chafik Chehadeh

Manish Degan

Sachin Goel

Benjamin Ryan Snellings

Fuxing Liu

Ninad Anil Parkhi

Ford Davidson

Shawn Michael Banks

Rohit Lohani

Patrick Fiori

Merle Michael Robinson

Roman Yusufov

Ilia Dmitry Lewis

A system and method establishes a communication connection between a first device of a first user and a second device of a second user. Request data corresponding to a request to establish a communication connection with a second user is received, and a user profile associated with the second user is determined. One or more sensors of the second device receive input data corresponding to the environment of the second device, and an identity of the second user is determined based thereon. The communication connection is established and, based on the identity, the second device tracks movement of the second user in the environment.

Communication with user presence

Systems and methods for voice-enabled configurations for audio-output devices are disclosed. User accounts may be associated with one or more voice-enabled devices. Those voice-enabled devices may include audio-output functionality, while other voice-enabled devices do not include audio-output functionality. For devices without audio-output functionality, sending and/or receiving calls and/or messages may depend on whether the device is connected to an auxiliary device with audio-output functionality, via wired and/or wireless connection. Notifications of whether calling and/or messaging is enabled may be sent to the sending and/or receiving devices.

Voice-enabled communication configurations

Techniques related to managing data communications between devices are described. In an example, a computer system receives, from a first device, a request to transfer a communications session with the first device and a second device. The computer system determines contextual data associated with the communications session. Using at least the contextual data, the computer system determines the communications session is permitted to be transferred from the first device to a third device based. The computer system causes a transferred communications session to be established with the third device and the second device.

Managing communications sessions based on restrictions and permissions

An autonomous mobile device (AMD) may be used in an environment as a communication endpoint for voice or video communications. An incoming request for communication may initiate a process in which the AMD finds a user within the environment. Information obtained from sensors onboard the AMD or in the environment may be used to determine the whereabouts of the user. If an existing communication endpoint is not available to the user or cannot support a requested communication modality, the AMD may travel to permitted areas within the environment to find the user, while avoiding areas designated as private. Once found, communication may be established with the user. If the incoming request expires, the AMD may present information indicative of the request to the user.

System for autonomous mobile device assisted communication

A system and method delivers a message from a first device of a first user to a second device of a second user. Message data corresponding to a message to the second user is received, and a user profile associated with the second user is determined. The second device determines that the second user is not proximate and searches for the second user. Once the second user is found, the message is delivered.

Communication with user location

Growing community of inventors

Seattle, WA, United States of America

Shambhavi Sathyanarayana Rao