Kyocera Document Solutions Inc.

Other

Shaileesha Shrestha

Tomohiro Kuwahara

A system for error reporting in a printing device. The system includes a printing device having components configured to display a list of saved printer settings interfaces, which may be public or user account-specific. The printing device displays a user selected printer settings interface from the list. This may include the prepopulating of preferred settings for various printer settings associated with the interface. When errors occur during printing, an error report including the printer settings is provided to a network support resource to enable rapid detection of the cause of the error.

Portable printer settings system

Method(s) and apparatus(es) relate to notification to pick-up a printed document ('document'). In a method, stored are: at least one print image of the document; print metadata; and a user identity. A snap-notify function for a photograph of at least one printed page of the document is to store at least one photo image and associated photo metadata. The photo metadata is compared with data entries in a printer log to obtain a match to the print metadata. The at least one photo image stored relating to the photo metadata matching the print metadata is retrieved. The at least one photo image is compared to the at least one print image. Responsive to determining the at least one photo image matches the at least one print image to at least a threshold percentage, sent from the printer is a confidential notification for the user identity to pick up the document.

Printer for snapping an image and notifying a user to pick-up a printed document

Method(s) and apparatus(es) relate to notification to pick-up a printed document ('document'). In a method, stored are: at least one operation image of the document, and operation metadata and a user identity associated with a scanning or printing. A scan of at least one page of the document is received by the printer to generate at least one scanned image and scan metadata. The scan metadata is compared with data entries in a printer log to obtain a match to the operation metadata. The at least one operation image stored in relation to the operation metadata matching the scan metadata is retrieved. The at least one scanned image is compared to the at least one operation image. Responsive to determining the at least one scanned image matches the at least one operation image, sent from the printer is a confidential notification for the user identity to pick up the document.

Searching for and notifying a user to pick-up a printed document

Method(s) and apparatus(es) relate to notification to pick-up a printed document ('document'). In a method, stored in a cloud computing system are: at least one operation image of the document; operation metadata associated with scanning or printing; and a user identity. A snap-notify function readies a camera to store a photo image and associated metadata. The photo image and metadata, uploaded from the mobile device to the cloud computing system, is compared by a backend application. The photo metadata is compared with data entries to obtain a match to the operation metadata. The photo image stored in relation to the photo metadata matching the operation metadata is retrieved. The photo image is compared to the operation image, and, for a match thereof to at least a threshold percentage, the cloud computing system instructs the multifunction printer to send a confidential notification for the user identity to pick up the document.

Growing community of inventors

Garden Grove, CA, United States of America

Shaileesha Shrestha