Mindwareworks Co., Ltd.

Seong Kuk Mun

Hyun Sun Cho

Jae In Lee

Kyung Taek Park

Disclosed is a system for providing chatbot services in an integrated way, in which a client can receive query processing services by immediately accessing at least one of other chatbot servers without changing a preexisting accessing means while being initially connected to a specific chatbot server, so that a user can use a plurality of query processing services without difficulties by linking the chatbot servers operated by the plurality of service providers, thereby minimizing the time, efforts and costs of the user who wants to receive the plurality of query processing services through the plurality of service providers.

System for providing chatbot services in integrated way

Disclosed is a system for providing an Internet-of-things (IoT) device integrated control service, in particular, a system for providing an IoT device integrated control service through an artificial intelligence (AI) server, in which a plurality of users can collectively control and manage a plurality of IoT devices for a 'smart home' and a 'connected car,' owned or managed by the users through the AI server capable of analyzing a speech or a text, so that the plurality of IoT devices can be collectively controlled and managed with only one control command, thereby minimizing time and effort to individually control and manage the plurality of IoT devices.

System for providing IoT device integrated control service through AI server

Disclosed is a system for linking chatbot services and contact center services, and more particularly to a system for linking chatbot services and contact center services, in which a client is allowed to receive a query processing service from at least one of other chatbot servers or other contact center servers without changing a preexisting connection state while being initially connected to a specific chatbot server or a specific contact center server, so that a user can easily use a plurality of query processing services by linking the chatbot servers and contact center servers operated by a plurality of service providers, thereby minimizing the time, efforts and costs of the user who wants to receive the plurality of query processing services through the plurality of service providers.

System for linking chatbot services and contact center services

Disclosed is a system for providing contact center services in an integrated way, in which a client can receive query processing services by immediately connecting to at least one of other contact center servers operated by service providers cooperating in a link service by a call transfer without changing a preexisting connection state while being initially connected to a specific contact center server, so that a user can use a plurality of query processing services without difficulties by linking the contact center servers operated by the plurality of service providers, thereby minimizing the time, efforts and costs of the user who wants to receive the plurality of query processing services through the plurality of service providers.

Growing community of inventors

Namyangju-si, South Korea

Seong Kuk Mun