United Services Automobile Association (usaa)

Sean Carl Mitchem

Ruthie D Lyle

Ravi Durairaj

Gregory Brian Meyer

Nolan Serrao

Oscar Roberto Tijerina

Timothy Blair Chalmers

Nathan Lee Post

Will Kerns Maney

Mark Anthony Lopez

Bryan J Osterkamp

Stacy Callaway Huggar

Yevgeniy Viatcheslavovich Khmelev

Deborah Janette Schulz

Andre Rene Buentello

Jose L Romero, Jr

Ashley Raine Philbrick

Mark Paxman Warnick

Mitzi Ruiz

Justin M Jackson

Christopher M Russell

Gideon B Luck

Brian Francisco Shipley

Subhalakshmi Selvam

Angelica Nichole White

Brian Katz

Roberto Virgillio Jolliffe

Sean Michael Wayne Craig

Michael J Maciolek

Donnette Moncrief Brown

Janelle Denice Dziuk

Cory A Matheson

Robert Lee Black

Thomas Wayne Schwarz, Jr

Brian Tougas

Curtis Mark Bell

Kou Qunying

Bharat Prasad

David Patrick Dixon

Carlos J P Chavez

Joel S Hartshorn

Carlos Jp Chavez

Jennifer Hunt Erickson

Michael Jay Szentes

Pooja Krishnaswamy

David Joaquin Harris

Priyadarshini Badugu

Marta Leigh Argumedo

Jo Anne Yau

Ivan Ortiz

Carl Mehner

Mounica Urity

Jennifer Anne Scamardo

Brian J Osterkamp

Ahmad Ali Shaik

Chi-Hsuan Lai

Ravi Durairai

Ji Qi

Subhalaskshmi Selvam

Janell Guzman

A phone case includes a cold wallet that holds various cryptocurrencies. A method provides for operation of a smartphone placed in the phone case to interact with the cold wallet. The cold wallet can be incorporated into a system that includes secure storage, a battery, and communications hardware. The system has robust security features, including features that require surface to surface proximity. For example, the system may use wireless charging, which only operates with a limited range. The phone case can use the wireless charging system to send and receive authentication signals from the smartphone. Based on the authentication signals the phone case can power up and connect the secure storage to the rest of the system, thereby only providing secured access to the keys in the cold wallet. After use, the system disconnects the secure storage and the powers down to cold wallet, protecting the private keys.

Phone case with integrated cold wallet

A method and system for managing and providing access to a temporary debit card is disclosed. The embodiments provide a system that authenticates remote users of an ATM kiosk who request a temporary debit card. The authentication occurs by capture of biometric data or a specially generated signal from their mobile device transmitted to the kiosk. In one example, the biometric data is compared to a reference biometric pattern. Where the system determines the biometric patterns match, or if the mobile device-generated signal is verified, a signal approving the request is transmitted from the system to the kiosk, causing the kiosk to fabricate a temporary debit card.

Temporary debit card system and method

A system and method for using an augmented intelligence guide system to assist users, customers, members, and other users of a service (for example, a financial service or an insurance service) in completing a task or process to improve the success rate of the accurate completion of the steps necessary to execute the task or process is described. The system includes a process detection module, an experience determination module, an assistance classification module, and a guidance engine.

System and method to enable augmented intelligence guided help

Methods and systems described herein are directed to automatedly detecting a vehicle accident occurrence based on a generated accident suspicion. An accident detection system can retrieve a myriad of information as data relating to a driver or a vehicle of the driver. The retrieved information can be assessed to determine assignment of a suspicion of a vehicle accident occurrence. The suspicion assignment can be based on, with respect to historical insurance data, predetermined thresholds and/or machine learning for the retrieved information. The retrieved information can be verified by auxiliary data remote from the driver or the vehicle of the driver. The accident detection system can verify the suspicion by dispatching one or more notifications to the driver, and in the absence of response, determine whether the suspicion is true via the collection of information for a suspected location of the accident or from individuals associated with the driver.

Method and system for automatically detecting a vehicle accident

The present disclosure relates to a system, method, and mobile computing device apparatus for detecting the physical presence of a bank customer at a bank branch, and delivering an enhanced customer service experience by anticipating the bank customer's needs. Detection of the bank customer through visual data such as facial recognition, or electronic data such as medium range electronic communication networks to the customer's mobile computing device, allow a bank to retrieve relevant customer profile and customer transaction history data and use that data to deliver communications to the customer even before the customer speaks to a bank teller.

Systems and methods for touchless in-person bank customer service

Methods and systems described herein are directed to automatedly generating and issuing accident data gathering recommendations for a vehicle accident occurrence. In response to a recommendation system detecting an occurrence of a vehicle accident, the system can retrieve initial accident data for the occurrence. Using the initial accident data, the system can generate accident data gathering recommendations to obtain additional accident data via mapping to one or more characteristics for the vehicle accident occurrence. The recommendations, when executed, can yield additional accident data that can be compiled with the initial accident data into a vehicle accident evidence package.

Automatedly generating and issuing accident data gathering recommendations following a vehicle accident

A micropattern detection-based method and system of performing an authentication of video of a person in order to authorize access to a secured resource is provided. The user provides image data in which they present a secondary computing device with a specially fabricated screen cover. The screen cover includes a plurality of micro-holes that collectively provide a unique micropattern. When the user adjusts a display setting, the micropattern, previously cloaked, becomes apparent as an arrangement of pinpoints of light. The system and method are configured to evaluate the image data to determine whether the micropattern is present. If a micropattern is present, the system determines the image is authentic and can verify an identity of the person. In some cases, the system can further be configured to automatically grant the person access to one or more services for which they are authorized.

Micropattern detection-based video authentication method and system

Methods and systems described herein are directed to automatedly generating entity-specific notifications of a vehicle accident occurrence for entities. In response to a notification system receiving accident data, the system can determine characteristics for the accident occurrence. Using these characteristics, the system can then determine parameters for the notifications defining types of entities which ought to be recipients in accordance with the characteristics. The system can use these parameters to locate specific entities that match the parameters. Having determined the entities, the system can issue notifications to the entities, using templates specific to the entities and with accident characteristics added.

Automatic vehicle accident notifications within a distributed network of recipients

Systems and methods for responding to latency in connected vehicles. Vehicles operating on or near the edge of networks are identified. Vehicle dependent nodes are identified. Latency is calculated between the vehicle and the dependent nodes. The latency is compared to one or more threshold values and a response is determined and/or executed.

Systems and methods to utilize edge computing to respond to latency in connected vehicles

Systems, methods, and non-transitory computer-readable media for managing data in view of data controls are provided. A request can be received from a client located in a jurisdiction to utilize a portion of data with a service. Based on a rule applicable to the jurisdiction, it can be determined that the service to utilize the portion of data is unavailable in the jurisdiction. To comply with the rule, a virtualized instance of the service can be deployed on hardware in the jurisdiction.

Data jurisdiction management

Embodiments are described herein for systems and methods for continuously monitoring an electronic device to determine if tampering is possibly occurring with respect to the electronic device. For example, in certain embodiments, a hardware monitoring device may be configured to be communicatively coupled to the electronic device, and to transmit a command signal indicative of a network connectivity alarm to the electronic device in response to detecting that the hardware monitoring device has lost connection with a communication network. In addition, in certain embodiments, the hardware monitoring device may also be configured to indirectly couple the electronic device to a power source, and to transmit a command signal indicative of a tampering alarm in response to detecting that the hardware monitoring device has lost connection with the power source.

Hardware monitoring systems and methods

A method comprises receiving, by an artificial intelligence (AI) assistant, an input via a communication session between a customer device and a customer service representative device, wherein the AI assistant is trained using machine learning on a database containing previously-received inputs, previously-delivered outputs, and the previous results of previously-delivered outputs; processing, by the AI assistant, the input; determining, by the AI assistant, an output based on the processing of the input, wherein the output includes one of a suggested statement, change in tone, or correction for the customer service representative; and sending, by the AI assistant, an indication of the output to the customer service representative device.

Artificial intelligence assistance for customer service representatives

A method and system of performing an authentication of a person in order to activate a smart card for access to a secured resource is disclosed. The system and method are configured to collect image data and compare the image data to facial model data stored on the smart card. The system detects whether there is a match between the image data and any facial signatures previously collected and stored in the smart card. If there is a match, the system verifies an identity of the person and can be configured to automatically activate the smart card for a limited period of time.

Secure biometric-based smart card activation method and system

Methods and systems can protect information shown on a screen of a device. A user associated with the device can be authenticated, e.g., using photo identification of the user. In response to authenticating the user, data can be displayed on the device. A camera associated with the device can be automatically activated to take one or more images in response to a triggering event, a predetermined time interval, or randomly generated time intervals. An enhanced privacy environment is detected by analyzing the one or more images to identify that there are more than a threshold number of faces or people in the picture, or by identifying that the user is not in the picture based on a comparison of the picture to the photo identification of the user. In response to detecting the enhanced privacy environment, a privacy mode is enabled. The privacy mode can include various security measures such as concealing sensitive content or providing various security notifications.

Confidential information tracking system

Embodiments are described herein relating to systems and methods for blocking access to phishing-related content accessible via links that are presented via applications being executed on electronic devices based at least in part on implied intent on the part of users using the electronic devices. For example, anti-phishing software may be configured to detect selection of potential phishing-related links that are presented via the applications being executed on the electronic devices, to determine authenticity of the potential phishing-related links, and to take appropriate action based on the authenticity of the potential phishing-related links. For example, the anti-phishing software may be configured to analyze content associated with the potential phishing-related links (e.g., to estimate user intent) and/or to access potential phishing-related content at locations corresponding to the potential phishing-related links (e.g., in an isolated sandbox mode) to determine whether to block or allow access to the potential phishing-related content based on the authenticity of the potential phishing-related links.

Intent-based anti-phishing management systems and methods

Growing community of inventors

San Antonio, TX, United States of America

Sean Carl Mitchem