Toshiba Global Commerce Solutions Holdings Corporation

Scott Graham

Timothy Wayne Crockett

Brad Matthew Johnson

Robert Andrew Myers

William Laird Dungan

Tong Yu

Suzanne M Bleakley

Craig Compton

D Williams

Sally Ierston

Edna Novido

Charles Kurtz

Paul Kokkelenberg

Craig W Turner

Paul Morton Wilson

Duane Scott Miller

Jose R Figueroa

Sharon Corinne Freedman

John A Hibbard

Ashley Lanier Trimpey

Tuyen Bui

John Hibbard

Craig Turner

Paul Wilson

Ashley Trimpey

Techniques for self-checkout alert reduction based on packaging detection. A deflection in a first bag reservoir associated with a self-checkout kiosk is determined. The first bag reservoir is positioned adjacent to a packing area and includes a first type of bags. The self-checkout kiosk includes a terminal scale and further includes a platform scale in the packing area. That an empty bag is retrieved from the first bag reservoir is determined based on the deflection in the first bag reservoir. A bag type and a weight range are identified for the empty bag. An allowed weight range of a combination of the empty bag and a desired item is then determined. Presence of the empty bag on the platform scale is prevented from causing a loss prevention alert to be generated when the desired item has been placed in the empty bag on the platform scale.

Self-checkout alert reduction based on packaging detection

A self-checkout (SCO) terminal in a retail store controls banks of lights to communicate context information to a customer in order to better inform them about various events. The context information may be related to a predetermined event, such as a self-checkout process or an emergency event, and is enhanced using the personal preferences of the customer using the SCO terminal.

Point-of-sale (POS) operation system

A method includes supporting, by a support, a bag containing one or more items of an order and detecting, by a sensor coupled to an end of the support, a weight of the bag and the one or more items when the bag is suspended on the support such that the weight of the bag and the one or more items is exerted on the support. The method also includes comparing, by a hardware processor, the detected weight to an expected weight of the order and communicating, by the hardware processor, an alert when the expected weight is unequal to the detected weight.

Theft detection system

The present disclosure provides improved packaging detection at self-checkout kiosks by identifying a given bag type for a bag selected at a self-checkout kiosk out of a plurality of bag types available from a bag dispenser associated with the self-checkout kiosk; identifying a weight range for the given bag type; in response to determining that the bag has been moved to a packing area of the self-checkout kiosk, comparing a first weight in the packing area from before the bag was moved to the packing area with a second weight in the packing area that includes the bag; and in response to a difference between the first weight and the second weight falling outside of the weight range, generating a loss prevention alert and pausing a transaction at the self-checkout kiosk.

Packaging detection for self checkout

System and method for operating a point-of-sale (POS) system in a retail environment

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Oxford, NC, United States of America

Scott Graham