Capital One Services, LLC

Satyajit Sajanrao Nalavade

Sanjiv Yajnik

Vikramaditya Repaka

Eddie Provencio

Sunil Raste

John Patrick Eckman

Joseph Bryan Hensarling

Methods and systems disclosed herein enable accessing and updating content using deep linking. The system may generate a deep link for a user that links the user to an operator that requested generation of the deep link. The deep link may be encoded into a wirelessly detectable tag or a visually scannable code, which may be stored with user action data and an operator identifier. When a visually scannable code is scanned or a wirelessly detectable tag is accessed, the deep link is decoded and all data associated with the deep link is retrieve and generated for display, when needed. By generating deep links in combination with the visually scannable codes or wirelessly detectable tags, the system is able to provide quick and efficient data retrieval and update.

Accessing application content and features using deep linking with wireless protocols or scannable codes

In some implementations, a system may receive a request to initiate a collaborative session between a user device and a dealership device of a dealership. The system may transmit, to the user device and based on receiving the request, a user set of user interface (UI) data indicating a first UI to be presented on a display of the user device. The system may transmit, to the dealership device and based on receiving, a dealership set of UI data indicating a second UI to be presented on a display of the dealership device. The first UI may include a collaborative workspace shared by the user device and the dealership device, and the collaborative workspace may include a connection by the user device with a website associated with the dealership. The second UI may include the collaborative workspace and a dealership workspace dedicated to the dealership device.

System for enabling workspace sharing

Methods and systems disclosed herein enable tracking user actions by generating different visually scannable codes (e.g., QR codes) for combinations of user, operator, and action(s). Each visually scannable code may be stored with user action data and an operator identifier and linked to another visually scannable code corresponding to the user. When a visually scannable code is scanned, all data associated with the visually scannable code and data associated with other linked visually scannable codes is generated for display. By generating the visually scannable codes and storing the codes in a linked state, the system is able to provide quick and efficient data retrieval.

Systems and methods for tracking actions using visually scannable codes

In some implementations, a device may identify an event relating to a potential transaction between a user and an entity. The device may determine, responsive to identifying the event, a profile associated with the user based on an aggregation of data relating to one or more events, including the event, associated with the user and the entity. The device may evaluate the profile to identify a type of content to include in a communication for the user. The device may cause transmission of the communication, including the type of content, for the user.

Growing community of inventors

McKinney, TX, United States of America

Satyajit Sajanrao Nalavade