Microsoft Technology Licensing, LLC

Satish Joseph Thomas

Arunpriyaa Nachimuthu

Sri Srinivasan

Sridhar Srinivasan

Arijit Basu

Murtaza Muidul Huda Chowdhury

Dmitry Gorn

Shailesh Nikam

Nathan S Premo

Yi Zhang

Amit Gupta

John Hal Howard

Zhonghua Chu

Syed Hamid

Shefy Manayil Kareem

Jared Lambert

Muhammad Shahzad Alam

YenPing Yu

Murtaza Chowdhury

Tao Wang

Deepak Kumar

Tomasz Kaminski

Robert Badawy

Yen Ping Yu

Andrew William Jewsbury

Roberto De Lira Garza

David Reinhold

Mudit Mittal

Kyrylo Val

Mykola Muzykin

Annaji Sharma Ganti

Ajay Kumar Jha

Caleb Bennett

Yenping Yu

A pair of records is tokenized to form a normalized representation of an entity represented by each record. The tokens are correlated to a machine learning system by determining whether a learned resolution already exists for the two entities. If not, the normalized records are compared to generate a comparison measure to determine whether the records match. The normalized records can also be used to perform a web search and web search results can be normalized and used as additional records for matching. When a match is found, the records are updated to indicate that they match, and the match is provided to the machine learning system to update the learned resolutions.

Entity resolution incorporating data from various data sources which uses tokens and normalizes records

An update system is provided that generates a service list of services and sorts the services in the service list from least dependent services to most dependent services. Services that are unaffected by updates as determined based on the sorting are removed. An update runbook is generated with steps for updating the services. An order of the steps is based on the sorted service list, and the steps indicate target services, hosting machines and actions to perform on target services.

Updating dependent services

Explicit and implicit feedback information, that is indicative of an issue in a deployed computing system, is collected. Information identifying attempted resolutions for the issue is collected as well. A knowledge base is generated that identifies issues and successful resolutions for those issues. During runtime, issues are detected, either explicitly or implicitly, and the knowledge base is accessed to determine whether a resolution has already been identified. If so, it can be proactively provided to the computing system to address the issue.

Computing system issue detection and resolution

An update system is provided that performs a stop of that service at each machine that hosts that service such that a service that is dependent on another service stops before that other service starts performing a stop. After a machine hosting a service stops, the update system performs an update of that service on that machine. The update system then performs a start of that service at each machine that hosts that service such than a service that another service depends on starts before that other service starts performing a start.

A user interaction is detected that identifies an environment from which data is to be pulled for deployment in a solution represented by a solution package. Setup data is automatically extracted from an instance of an application that is to be replaced by the solution. An editable representation of the setup data is displayed for user configuration or modification. Application data is then extracted from the instance of the application according to the setup data, including any user modifications represented in the editable representation.

Setup data extraction for deploying a solution package

An update installer generates an update display for a user that displays available updates associated with a target application. The user can select updates, and the update installer accesses processes corresponding to the target application and displays an impact analysis indicating the impact that the selected updates will have on the target application.

Update installer with process impact analysis

Lifecycle information indicative of a configuration and update state of a computer system are stored. Updates to the computer system are automatically recommended based on the lifecycle information.

Automatically recommending updates based on stored lifecycle information

A user interaction is detected which indicates that the user wishes to build and test a customized computing system. A build system is automatically generated to build models in the customized system. Test code is automatically generated and included as part of source code for the build. When a build is triggered, the build is generated and automatically tested. Build and test execution results are surfaced for user visualization.

Integration and automation of build and test in a customized computing system

An upgrade or update that is available to a deployed computing system (or deployment) under analysis is identified. Performance improvement metrics measured at similar deployments, that incorporated the identified update, are accessed to estimate a performance improvement metric corresponding to incorporating the identified update at the deployment under analysis.

Adaptive upgrade to computing systems

A virtual environment service obtains automatically collected diagnostic information from a deployed instance of a computer system and automatically generates a reproduction of an environment of the instance of the computer system, based upon the collected diagnostic data. User interactions with the virtual diagnostic environment can be recorded to identify a technical issue with the deployed instance of the computer system. A fix for the issue is applied in the virtual diagnostic environment so that it can be verified by the user prior to applying it to the deployed instance.

User support experience with automatically generated virtual environment

An update installer generates an update display for a user that allows the user to select updates be applied to a first environment. An export display allows the user to export the selected updates so they can be saved for installation in another environment.

Automatic installation of selected updates in multiple environments

An update installer generates an update display for a user that displays available updates. The user can select updates, and the update installer accesses the business processes corresponding to the user's project and displays an impact analysis indicating the impact that the selected updates will have on the processes in the system.

A solution package, that has configured computing system assets from a base computing system, is received and analyzed to verify that it meets a set of predetermined verification criteria. A request is received to view the solution package. A user interface component is controlled to restrict access to the solution found in the solution package.

Growing community of inventors

Sammamish, WA, United States of America

Satish Joseph Thomas