Messageone, Inc.

Dell Marketing Usa, L.p.

Satin Mirchandani

Michael I Rosenfelt

Igor Postelnik

Michael Nonemacher

Samy Mahmoud Aboel-Nil

Chris Scharff

The method and system of the present invention provides an improved technique for processing email during an unplanned outage. Email messages are redirected from the primary server to a secondary server during an unplanned outage such as, for example, a natural disaster. A notification message is sent to users alerting them that their email messages are available on the secondary server by, for example, Internet access. After the termination of the unplanned outage, email messages received during the unplanned outage are synchronized into the users standard email application.

Method and system for processing email during an unplanned outage

The method and system of the present invention provides an improved technique for providing email to a wireless device during an outage. Email messages are redirected from the primary email system to a secondary email system during an outage such as, for example, a natural disaster. Email messages are accessible from the secondary email system through a wireless device. A notification message is sent to the user's wireless device alerting them that their email messages are available on the secondary email system through their wireless device. After the termination of the outage, email messages received during the outage are synchronized into the users standard email application.

Method and system for providing backup messages to wireless devices during outages

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Austin, TX, United States of America

Satin Mirchandani