Servicenow, Inc.

Sarup Paul

Ryan Christopher Currier

Prabhat Mishra

Rampradeep Dodda

Avishek Dey

Kushal Kudavale

Umakanth Godavarthy

Mallesh Aggu

Paulina Luckiewicz

Vinamra Misra

Harish Bellamane

Preethi Chittimalla

Padmaprabodh Ambale

Sanjay Kumar Gupta

Harish Kumar Balachandra Bellamane

Maria Svoisky Goldberg

Lucinda Foss

Akhilesh Kondra

Harshitha Kota Ram Gopal

Kenneth James Hamer

Padmaprabodh Ambale Srinivasamurthy

Regis Michel Cridlig

Ismail Sencan

Harivijay Srikanth Gunuru

Ganapathi Subramanian Balasubramanian

Kaho Lee

Jiten Goyal

Mayank Agrawal

Aditya Marla

Anil Kumar Bathula

A graphical interface is provided by a second-party service provider for specifying parameters for content of a third-party configured for a first-party, wherein the first-party, the second-party service provider, and the third-party are different parties. The parameters for the content of the third-party are received from the first-party. A code snippet that references a service resource of the second-party service provider is provided to include on a source encoding of a web content of the first-party. The code snippet provides in an overlay on the web content of the first-party, the content of the third-party obtained using the received parameters of the first-party.

Enabling third-party content overlay

Disclosed herein are enterprise applications and platforms that manage databases containing documents and may employ search systems that allow users to retrieve documents based on queries. The search systems may be configured to retrieve data from several different data sources and may be associated with many of the applications. Furthermore, the search systems may include a faceted interface based on database or document attributes for further search refinement. The faceted interface may be template-based and modular, allowing reconfiguration of the interfaces without substantial rewriting of the application code base.

Template-based faceted search experience

The present disclosure relates to enabling clients to identify qualified developers for software development projects. An example method of operating a developer exchange server includes updating stored progress of developers for mission-related activities, wherein the mission-related activities correspond to features of a software platform, and determining, based on the stored progress of each of the developers, a confidence score for each of the developers for each of the features. The method includes receiving a search request that indicates a subset of the features and corresponding confidence thresholds for each of the subset of features, and in response, determining a ranked listing of qualified developers based on the subset of the features, the corresponding confidence thresholds, and the respective confidence score of each of the developers for each of the subset of features. The method further includes providing the ranked listing of qualified developers in response to the search request.

Mission-based developer certification system and method

The present approach relates to receiving feedback corresponding to an article provided from a knowledge base. The knowledge base includes a plurality of articles, and the feedback includes one or more feedback inputs. The one or more feedback inputs may be processed with one or more respective task generation rules. A task is generated to address the feedback corresponding to the article if the one or more feedback inputs does not satisfy the one or more respective task generation rules. An action may be received in response to the generated task, and the knowledge base updated based at least in part on the received action.

System and method for task generation to address article feedback

The present approach relates to providing targeted content to a user (e.g., employee) of an enterprise. In certain implementations, the present techniques involve receiving filter data (e.g., data identifying an employee) from a user and providing content in the form of knowledge blocks to a user based on metadata of the knowledge blocks that is associated with the filter data. In other implementations, the present techniques involve receiving trigger data (e.g., data of an employee satisfying a condition) and providing a set of activities (e.g., social activities or work related) to a user based on the trigger data.

Systems and methods for generating and transmitting targeted data within an enterprise

A system implements user permissions and user subscriptions with regard to content posted on one or more peer-to-peer knowledge sharing platforms (e.g., Community pages). Permissions are assigned to groups of users, rather than individual users. Permissions are determined by the groups of which the user in question is a member.

Systems for peer-to-peer knowledge sharing platform

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Pleasanton, CA, United States of America

Sarup Paul