Amazon Technologies, Inc.

Sarthak Anand

Wei Huang

Shiladitya Roy

Ravi Chikkanayakanahalli Mallikarjuniah

Christopher Forbes Will

Cole Ira Brendel

Priya Rao Chagaleti

Rajendra Kumar Vippagunta

James Joel Massey

Shrinivas Mohan

Aditya Rekha Dharanipragada

Anand Subbarayan

Anand D Paka

Techniques for generating a personalization value that measures how tailored certain system interactions are for a user are described. A dialog exchange between a user and a skill may be determined, with the dialog exchange including user input data and system output data. It may be determined that the system output data was generated without respect to at least one previous user input or system output of the dialog exchanges. Based on this, a personalization value may be generated and sent to the skill.

Natural language dialog scoring

The present disclosure provides various metrics that may be used to generate a score representing a conversational quality of a user/computing system dialog. User input data, corresponding to a dialog with a natural language processing system, may be determined and associated with a dialog identifier. System output data, corresponding to the dialog, may also be determined and associated with the dialog identifier. After the system output data is output to a user, the user input data and system output data may be processed to determine a score corresponding to the dialog exchange.

Techniques for generating a conformance score for a system/user dialog are described. A conformance score may represent a degree to which output data, provided by a skill, conforms to various policies (e.g., the data includes content appropriate for the age of the user, the data does not include profanity, etc.). User input data and system output data, corresponding to a dialog exchange between a user and a skill, ma be determined. A user type associated with the dialog exchange may also be determined. Based on the user type and the system output data, it may be determined that one or more filtering resources are to be assigned to process future data, received from the skill, prior to the future data being presented to a user.

Techniques for generating a prompt coverage score, which measures an extent to which data output to a user during a dialog is repetitive and monotonous, are described. User input data and system output, corresponding to a dialog exchange between a user and a skill, may be determined. A portion of the system output data, corresponding to a system prompt representing default output data, may be determined. A first number, representing possible variants of the prompt, may be determined along with a second number, representing variants of the prompt output during the dialog exchange. A prompt coverage score may be determined based on the first and second numbers.

Disclosed are various embodiments for facilitating gift campaigns in association with a social networking system. A computing device may identify a user of a social networking system that is associated with a recipient for a gift campaign. An invitation for the user to participate in the gift campaign can be transmitted by the computing device. The computing device may identify a product as a suggested gift for the gift campaign. In addition, the computing device may generate content for a network page for the social networking system, and the network page can include a user interface container in which the product is represented. The computing device may also obtain a selection of the product made via the network page and perform a transaction to order the product for the recipient.

Integrating social networking systems with electronic commerce systems for gift campaigns

Disclosed are various embodiments for facilitating gift campaigns in a social networking system. An initiator of a gift campaign can select a recipient of a gift campaign as well as participants. Embodiments of the disclosure can facilitate selection of participants, collection of funds for the gift campaign and fulfillment of the gift to the recipient.

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Seattle, WA, United States of America

Sarthak Anand