Bank of America Corporation

Saravana Kumar Pd

Durga Prasad Kutthumolu

Sakshi Bakshi

Sreekanth Raghuveer Maringanti

Ravikanth Tadepally

Ramaswamy M

Navin Singh

Ramakanth Bachu

Susheel Chiluka

Yegappan Alagappan

Aspects of the disclosure describe methods and systems involving separate, parent (e.g., public) and child (e.g., private) metaverses with varying confidentiality and access privileges for auditor users, financial analyst users, regulatory users, and other virtual reality/metaverse users to interact in a fully immersive, real-time manner (e.g., using an immersive query modulation engine) to fulfill audit and regulatory reporting requirements, including extracting information from heterogeneous data stores, recordkeeping of audit responses for regulatory purposes, and maintaining access privileges of varying user profiles.

Intelligent platform for audit response using a meta verse-driven approach for regulator reporting requirements

Systems, computer program products, and methods are described herein for intelligent exception handling within a distributed network environment. The present disclosure is configured to receive an incidence of a first exception associated with a network interaction; extract information associated with the first exception; determine, via a machine learning (ML) subsystem, a first exception category associated with the first exception based on at least the information associated with the exception; retrieve, from a repository, a first set of actions associated with the first exception category, wherein the first set of actions are configured to resolve the first exception; and in response, execute the first set of actions.

Intelligent exception handling system within a distributed network architecture

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Telangana, India

Saravana Kumar Pd