Microsoft Technology Licensing, LLC

Sara L Manning

Juan Vicente Esteve Balducci

Victor Boctor

David Claux

Shawn M Thomas

Nathan Waddoups

Jesse M Dougherty

Yamin Wang

Frank Byrum

Jeffrey B Kay

Todd Carlyle Luttinen

Daniel Godbout

Gautam Pulla

Steven Michael Clagg

Steve Clagg

Elroy Dyksen

Jiaming Wang

Philip Y Chan

Durlabh Malik

Fabio Pintos

A system for identifying attributes associated with content of an e-mail message and alerting a user includes a client device programmed to allow a user to create an e-mail message including at least one recipient and a message content, a server programmed to check an attribute of the e-mail message, and to send the e-mail message, and one or more information stores in communication with the server, the information stores including information about the e-mail message. The server is programmed to query the information stores to obtain information about the e-mail message as the message is being composed by the user, and the server sends a mail tip to the client regarding the e-mail message. The client is programmed to provide the mail tip to the user, the mail tip being formatted and positioned by the client so that it is integrated within a header section of the e-mail message.

Pre-send evaluation of E-mail communications

A method for moderating an electronic message includes intercepting the electronic message at a server computing device, and evaluating content of the electronic message at the server computing device to determine if the electronic message is required to enter a moderation workflow prior to delivering the electronic message to at least one recipient. The method also includes sending an approval request message from the server computing device to at least one moderator device, receiving a first moderation decision message at the server computing device from the at least one moderator, sending an update message from the server computing device to the at least one moderator to update the approval request message to include one or more properties of the first moderation decision, and removing the approval request message from the moderation workflow.

Moderating electronic communications

Architecture that facilitates cross-boundary message tracking based on a trust relationship in existence between a sender network and a recipient network. A tracking service is deployed in each network as a proxy to obtain message events for each hop that passes the message on to the recipient. Tracking can include a search task and a get task. Messages can be found in reports that match message search criteria. The search task returns an array of search results objects, each object identifying a single tracking report. A selected object is pipelined into the get task to return the detailed tracking report for the selected message.

Message tracking between organizations

A root cause for a failed attempted delivery of a message is attempted to be determined before sending a non-delivery report (NDR) for the failed message. When a message fails without a known cause, the root cause is determined using the context of the message. For a given context, the root cause may be determined by a single failure or it may be determined by the relative number of failed messages delivery are deferred from being delivered, as is generation of the corresponding same context. While determining the root cause of the problem, any messages failing NDR(s), to allow time for corrective action to occur. If the problem is resolved within a predetermined time period, the deferred messages are delivered without having to issue NDR(s).

Throttling non-delivery reports based on root cause

Email messages are recalled in accordance with restrictions attached to the message. Use of the message is limited per the restrictions. Example restrictions include printing restrictions, forwarding restrictions, exporting restrictions, copying restrictions, reading restrictions, and a expiration time of the message.

Message recall using digital rights management

Growing community of inventors

Bellevue, WA, United States of America

Sara L Manning