Ringcentral, Inc.

Santosh Panattu

Patrice Khawam

Vlad Vendrow

Martin Arastafar

Xiaoqiang Sun

Aleksei Petrov

Dmitry Sergeevich Porokh

Aleksei Dmitrievich Shpagin

Alexey Nicolaevich Sobolev

Systems and methods are disclosed for improving transmission of media data contained in data packets in a media session established over a network. According to certain embodiments, a first server can determine that at least one media quality metric associated with the media session is below one or more pre-determined thresholds, the at least one media quality metric being indicative of a media quality. The first server can also obtain identification information associated with the media session, provide the identification information to a second server, receive, from the second server data, related to a transmission of data packets, and media data contained in the data packets. The first server can determine configurations based on the received data related to a transmission of data packets. At least one of the first and second servers can be configured based on the determined configurations to provide a pre-determined media quality.

Systems and methods for improving media data communications over a network

Systems and methods are provided for facilitating media communication sessions along a path established between endpoints over one or more networks, wherein each media communication session includes a transmission of one or more media data packets over the one or more networks. The systems and methods may include receiving a request from a first endpoint to initiate a media communication session. A system may, responsive to receiving the request, determine a configuration for the media communication session from among a set of potential configurations. The determined configuration may include a path involving one or more network elements configured to process and to transmit the media data packets, and the determination can be based on (i) a historical measurement and a real-time measurement of one or more parameters contributing to an expected quality of media communication, and (ii) a target quality of media communication.

Systems and methods for managing network services based on real-time and historical data

A hybrid communication system estimates a quality of service (QoS) for a plurality of session channels available to couple a first device on a first network with a second device on a second network. A first session channel is selected, from the plurality of session channels, that has a highest estimated QoS of all the plurality of session channels over a first time interval. The devices are instructed to establish a hybrid media session using the first session channel. During the hybrid media session the estimated QoS for the plurality of session channels is monitored. Responsive to the monitoring, a second session channel is selected, from the plurality of session channels, that has a highest estimated QoS of all the plurality of session channels over a second time interval. Responsive to the selecting, the devices are instructed establish the hybrid media session using the second session channel.

Hybrid communications system using peer-to-peer and centralized architecture

Systems and methods are provided for facilitating communication sessions between endpoints over one or more networks. In one implementation, a method includes receiving, by at least one processor, first data indicating that a communication session has been initiated to at least one endpoint. The method also includes receiving, by the at least one processor, second data corresponding to one or more application level metrics associated with the communication session and determining, by the at least one processor, during the communication session, based on the second data, a packet duplication model for transmitting one or more data packets over one or more networks.

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San Jose, CA, United States of America

Santosh Panattu