Intrado Corporation

West Corporation

West Technology Group, LLC

Santhosh Monappa Shetty

Karen Sue White

Gautham Pallapa

Manish Reddy Bendhi

Adeel Sharon

Mark P O'Brien

Mohammed Qurashi

Meredith Alder

Sherry Schluchter

Bruno Roger

One example method of operation may include determining one or more high energy usage events were initiated during a peak energy usage time interval of a period of time, determining whether a non-peak energy usage time interval is within a threshold range of the peak energy usage time interval, when the non-peak energy usage time interval is within the threshold range of the peak energy usage time interval, postponing at least a portion of the one or more high energy usage event during the peak energy usage time interval, and automatically re-initiating the one or more high energy usage events during the non-peak energy usage time interval.

Energy usage tracking and management

One example method of operation may include executing a script to create a software defined network, retrieving a build from a remote data repository, storing a cached version of the build in a virtual database based on instructions in the script, identifying a request to access the remote data repository, and redirecting the request to the cached version of the build.

Software defined network for secure access

One example method of operation may include identifying a content thread in a content sharing forum, assigning a bot to process messages of the content thread, identifying, via the bot, a question message, parsing the question message content to identify topics of interest, processing the messages of the content thread to identify response information related to the question message, determining the response information to the question message requires third party information, and transmitting a request, with the question message content, to one or more other bots operating in other content sharing forums.

Automated relevant subject matter detection

One example method of operation may include receiving an access request from a user device, creating a current queue position status of a user profile associated with the user device based on one or more known status identifiers associated with the user device, assigning the user profile to a sub-queue and a specified time slot of a queue, managed by a computing node, among various other user profiles stored in the queue, and initiating a communication session to the user device at a specific time.

Distributed parallel queueing for call management

One example method of operation may include identifying one or more errors of a code set executing at a test site, initiating a conference session with one or more devices assigned to manage the test site, receiving one or more modified portions of the code set from the one or more devices, executing the one or more modified portions of the code set to initiate a communication to the test site, and when the modified portions of the code set are free from errors, cancelling the conference session.

Automated conference sessions generated to manage application development

One example operation may include retrieving meeting participant profiles associated with meeting participants and meeting topics assigned to a scheduled meeting set to occur at a scheduled meeting time for a time duration, creating the meeting, at the scheduled meeting time, with a number of meeting intervals, collectively which comprise the time duration of the meeting, and each of the meeting intervals are assigned a respective different meeting topic among the meeting topics, assigning the participant profiles to one or more of the meeting intervals, automatically initiating a start to the meeting at the scheduled meeting time, without any of the meeting participants being connected to the meeting via their respective computing devices, and creating one or more of audio and video content based on one or more of the meeting topics and one or more meeting data files.

Conducting an automated virtual meeting without active participants

One example method of operation may include identifying a content thread in a content sharing forum, indexing all messages included in the content thread according to content of the messages to identify topics, ranking the topics of the content thread to identify highest weighted topics based on content of messages included in the topics, identifying one or more topic experts associated with the highest weighted topics, creating a notification with the one or more topic experts and the highest weighted topics, and posting the notification in the content sharing forum.

One example method of operation may include identifying a topics to apply to a meeting having a defined time window, creating meeting time intervals corresponding to the topics, transmitting meeting invites to user accounts identified as potential meeting attendees, identifying when the user accounts were active in the meeting, and determining the user accounts fulfilled a topic fulfillment obligation of one or more of the topics based on a user account presence during one or more of the meeting intervals.

Dynamic and automated management of meetings based on contextual information

One example method of operation may include identifying a plurality of active project files in a database, identifying one or more deliverables included in the plurality of active project files, performing a simulation test based on a current set of allocated resources and a current set of deadlines associated with each of the one or more deliverables to determine whether the one or more deliverables will fail, determining the one or more deliverables includes one or more failed project risk metrics indicating that the one or more deliverables will fail to be completed by a corresponding deadline among the current set of deadlines, selecting one or more of the active project files which does not have a failed project risk metric, and reallocating resources, from the one or more of the active project files which does not have a failed project risk metric, to one or more of the active project files which has one or more failed project risk metrics.

Monitoring and creating customized dynamic project files based on enterprise resources

One example method of operation may include identifying a content thread in a content sharing forum, ranking topics of the content thread to identify highest weighted topics based on content of messages included in the topics, creating a share link to access the highest weighted topics, and posting the share link in one or more other content threads of one or more other content sharing forums, and the one or more other content threads include topics with similar content to content of the highest weighted topics of the content thread.

One example method of operation may include identifying, via a bot, a query to retrieve content information in a content sharing forum, transmitting the query with the content information to a number of other bots, and each of the number of bots are associated with respective different content sharing forums, creating a number of queries based on the query, transmitting the number of queries to a respective number of caches associated with the respective different content sharing forums to identify whether relevant information associated with the number of queries is available for retrieval, receiving a number of results based on the number of queries, ranking the number of results to determine relevancy of the number of results, selecting the higher ranked results of the number of results, and creating one or more messages in the content sharing forum with at least one of the higher ranked results and links to the higher ranked results.

An example method of operation may include receiving an emergency request at an emergency server to establish a communication session from a user device, initiating an emergency application on the user device, receiving content from the user device, storing the content in a memory, and determining an event severity based on the content.

Emergency communication service for mobile devices

One example method of operation may include identifying a call communication intended for a called device, determining the call communication resulted in a failed call connection, responsive to identifying the failed call connection, invoking a virtual mobile device application operating on a virtual machine, executing a master file stored in the virtual machine, and responsive to executing the master file, transmitting a communication message to the called device.

Virtual communication service for mobile devices

One example method of operation may include identifying a proposed meeting summary, processing proposed meeting summary content of the proposed meeting summary to identify topics to apply to a meeting, identifying profiles matching one or more of the topics, transmitting meeting invites to user accounts linked to the profiles, receiving one or more confirmations from the user accounts confirming attendance at the meeting, initiating the meeting at a scheduled time, and forwarding an initial topic summary to each user account during a beginning of the meeting.

One example method of operation may include identifying a plurality of project files stored in a database, determining current project scores assigned to the plurality of project files, selecting a lowest scored project file with a lowest assigned project score, identifying one or more types of resources assigned to the project file with the lowest score, identifying the highest scored project file and the types of resources assigned to the highest scored project file, determining whether any of the types of resources assigned to the highest scored project file match any of the types of resources assigned to lowest scored project, and when one or more types of resources assigned to the highest scored project file match the types of resources assigned to the lowest scored project, assigning one or more of the matched resources of the highest scored project file to the lowest scored project.

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Omaha, NE, United States of America

Santhosh Monappa Shetty