Symantec Corporation

Sankalp Dubey

Srinath Venkataramani

Kunal Agarwal

Vadiraj Kulkarni

Phalgun Garimella

The disclosed computer-implemented method for providing two-factor authentication with an enterprise gateway when an authentication server is unavailable may include (1) receiving, at a computing device, an authentication request from a client device; (2) determining the authentication server is unavailable; (3) sending, to the client device and in response to determining the authentication server is unavailable, a backup credential stored on the enterprise gateway; (4) receiving, from the client device, a security code generated by the backup credential; (5) authenticating the security code; (6) sending, in response to determining the security code is authentic, access approval to the client device. The provided methods may provide authentication, by an enterprise gateway, of one or more factors in a multi-factor authentication system when an authentication server is unavailable. Various other methods, systems, and computer-readable media are also disclosed.

Systems and methods for providing two-factor authentication with an enterprise gateway when an authentication server is unavailable

A method and apparatus for knowledge-based authentication by a cloud-based authentication service are described. A cloud-based authentication service is to track credential usage of an end-user at the cloud-based authentication service. The authentication service receives a credential request for credentials associated with the end-user from a relying party website. The end-user no longer has authentication credentials for access to the relying party website. The authentication service issues a dynamic knowledge-based (KB) challenge to the end-user, the dynamic KB challenge being based on at least some of the tracked credential usage of the end-user. The processing logic receives a response to the dynamic KB challenge from the end-user and sends temporary credentials to the relying party for the end-user when the response is validated.

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Agra Uttar Pradesh, India

Sankalp Dubey