International Business Machines Corporation

Sanjay Mundergi

Joan LaVerne Mitchell

David Ward

Sandra K Johnson

Anil Kumar Thiramdas

Sharad Mishra

Darbha V Kumar

Benjamin J Stoor

Sampath Kumar Chilukuri

Garadi Shashidhar Hemanth Kumar

A mechanism for locating information about a target entity in disparate multilevel hierarchical knowledge repositories. Upon occurrence of an event associated with a target entity comprising an information technology solution, disparate multilevel hierarchical knowledge repositories are searched for metadata about the target entity. A determination is made from the metadata about the target entity whether the repositories comprise entities related to the target entity. If so, links in the metadata are used to search the repositories to locate the related entities. Upon locating a resolution to the event in the repositories, a link to the resolution is stored in the metadata. The repositories are also searched to determine owners of the target entity and related entities, and these owners are then notified of the event and the resolution to the event.

Leveraging multilevel hierarchical associations to find cross-boundary issues

Growing community of inventors

Fremont, CA, United States of America

Sanjay Mundergi