Symantec Corporation

Sandesh Puthenpurayil Vijayan

Srinath Venkataramani

Vadiraj Kulkami

A computer-implemented method for mitigating remote authentication service unavailability. The method may include 1) monitoring an availability of a remote authentication service that an authentication system, while performing multi-factor authentications, uses to validate an authentication factor of the multi-factor authentications, 2) while monitoring the availability of the remote authentication service, detecting that the remote authentication service is unavailable, and 3) in response to detecting that the remote authentication service is unavailable, causing the authentication system to bypass the authentication factor such that the authentication system can perform authentications while the remote authentication service is unavailable. Various other methods, systems, and computer-readable media are also disclosed.

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Karnataka, India

Sandesh Puthenpurayil Vijayan