Amazon Technologies, Inc.

Samuel Pike Hall, Vi

James L Ford

Peter C Wong

Fabien Hertschuh

Sean P Cier

Benoit St-Pierre

Douglas James Herrington

Jeffrey P Bezos

Gregory Michael Hart

Nanyan Nicholls

Yair Rivlin

Sherman Griffin

Catalin Mihai Constantin

Huinan Ren

Disclosed are various embodiments of multi-layer identifier labels. In one embodiment, a multi-layer identifier label includes an upper layer bearing a public identifier, a lower layer bearing a private identifier, and an adhesive backing below the lower layer. The upper layer may be removably attached to the lower layer, and the lower layer may be non-visible underneath the upper layer. Peeling away the upper layer to reveal the lower layer may be a tamper-evident action.

Authenticity label for items

Delivery truck box

Disclosed are various embodiments for facilitating an assisted shopping experience. A speech input can be captured and transcribed. The transcribed speech input can be transmitted to a customer service agent in a data session that is contemporaneous with a voice session. The customer service agent can then facilitate an assisted shopping experience via the voice session and data session.

Assisted shopping

A user of a computing device may view an initial content item in a landscape orientation on a display of a computing device. When the user rotates the computing device, supplemental content may be presented in a portrait orientation on the display of the computing device. The supplemental content may include virtually any information in which the user may be interested and/or that is related or similar to the content item. Accordingly, rather than presenting such supplemental content upon an affirmative request or search by the user, the supplemental content is presented to the user automatically when the user rotates the computing device from a landscape position to a portrait position or vice versa.

Presenting supplemental content

Disclosed are various embodiments for tracking and verifying the authenticity of items. Public and private unique identifiers are generated for an item, and an identifier label is printed and affixed to the item. The public identifier is visible, but the private identifier is not visible unless a tamper-evident action is performed. Events involving scans of the public identifier are recorded. The private identifier is scanned by a client, and in response, authenticity information for the item is sent to the client. The authenticity information is determined based at least in part on the events relative to the public identifier.

Tracking and verifying authenticity of items

Growing community of inventors

Seattle, WA, United States of America

Samuel Pike Hall, Vi