Ca, Inc.

Quest Software Inc.

Sameer S Jagtap

Brian John Hughes

Efraim Moscovich

Ezra U Pagel

C Evan Pollan

Neal R Prager

Richard William Philyaw

Thirumal Bandi

Manoj K Thopcherneni

Roger Pilc

Vyacheslav Arkhangelskiy

Muhammad Arif

Matthew P Guiger

Anand Chauhan

David A Babbitt

A system, apparatus, method, and computer program product are provided that receive first input via a console to configure a plurality of different combinations of performance parameters that correspond to a manner in which a service may be provided, wherein the console is configured to provide a plurality of other services. The system, apparatus, method, and computer program also publish a plurality of user-facing interfaces to a service request catalog as a plurality of different service offerings, wherein the plurality of different service offerings correspond to the plurality of different combinations of performance parameters for the service. Further, the system, apparatus, method, and computer program initiate the service in a manner that corresponds to one of the plurality of different combinations of performance parameters for one of the plurality of service offerings when that one of the plurality of service offerings is selected with second input received via the console.

Service offering templates for user interface customization in CITS delivery containers

A system, apparatus, method, and computer program product that automate the deployment of reference implementation architectures for pre-integrated multi-product or sub-product capability cloud IT service delivery solutions. The apparatus comprises a sizing tool and a deployment automation tool. The sizing tool determines the attributes of the resources that are required to provide the service delivery solution, and determines the quantity those resources that are required to provide a particular service level based on those attributes. And the deployment automation tool generates software bundles or virtual appliances that operate together to provide the service delivery solution when they are installed on the resources. The service delivery solution comprises a base console that is configured to invoke processes on a plurality of interchangeable containers, wherein each of the plurality containers provides different functionality for delivering different services or service offerings.

Method and tool for automating deployment of reference implementation architectures for pre-integrated multi-product solutions

A system, apparatus, method, and computer program product that provide a flexible and modular cloud IT service delivery solution model. The apparatus comprises a processor and computer-readable program code that defines a plurality of common capabilities that comprise operations. Those operations are configured to be invoked by a plurality of different processes on a plurality of different containers, and the plurality of common capabilities comprise a service delivery solution when invoked by a process from among the plurality of different processes. Further, the is processor configured to execute the computer-readable program code and to invoke the plurality of common capabilities with each of the plurality of different processes on the plurality of different containers. Accordingly, the apparatus may utilize different containers interchangeably in a plurality of different service delivery solutions and may expand and contract each of the plurality of different service delivery solutions by invoking greater or fewer processes on greater or fewer containers.

Automated cloud IT services delivery solution model

A system, apparatus, method, and computer program product for automatically configuring management service payloads for cloud IT service delivery are disclosed. A container that provides the cloud IT service comprises a container specification that specifies the payloads that are required to implement the at least one service provided by that container and that comprises automation scripts for downloading and configuring those payloads. And that container is implemented by reading the container specification, invoking the automation scripts to download the payloads that are required to implement the at least one service, and invoking the automation scripts to link the downloaded payloads to the one or more containers.

Automatically configured management service payloads for cloud IT services delivery

A system, apparatus, method, and computer program product for providing multi-redundant switchable process pooling cloud IT service delivery with one or more containers are disclosed. The containers comprise one or more processes that are configured to provide the at least one service; one or more adapters that are configured to connect the one or more processes to one or more appliances, applications, and other services that are required to provide the at least one service; a container specification that identifies the one or more appliances, applications, and other services that are required to provide the at least one service; and one or more configuration scripts that, when executed by the processor, are configured to connect the one or more processes to the one or more appliances, application, and other services identified by the container specification utilizing the one or more adapters.

Multi-redundant switchable process pooling for cloud it services delivery

A gateway device including an access interface to an external network, a trunked interface, and translation logic. The access interface is associated with multiple external source addresses. The trunked interface is interfaced with multiple different virtual local area networks (VLANs), where each VLAN is associated with a corresponding VLAN tag and at least one of potentially overlapping internal source addresses. The translation logic translates between each external source address and each unique combination of internal source address and VLAN tag. A method of network address translation including assigning one of first network addresses to each first device of a first network, dividing the first network into a plurality of VLANs, separating the first devices with the same first network address into different VLANs, and assigning first devices with the same first address to different second network addresses.

System and method for aggregating communications and for translating between overlapping internal network addresses and unique external network addresses

An application reservation and delivery system with capacity pooling including a logical resource pool, an application library, a resource manager, and a deployment manager. The logical resource pool includes computer resource assets which includes asset type, amount, and asset source in which each computer resource asset is decomposed to a specified level of granularity. The application library includes application configurations, each including at least one server configuration and computer resource asset requirements. The resource manager tracks availability of the computer resource assets, receives requests for specific application configurations for specified time periods, compares each requested application configuration with available computer resource assets at the specified time periods, and reserves resources for each requested application configuration during the specified time periods. The deployment manager deploys each requested application configuration using the reserved resources.

Growing community of inventors

Austin, TX, United States of America

Sameer S Jagtap