Microsoft Technology Licensing, LLC

Microsoft Patent Licensing, LLC

Sameer Dilip Bedekar

Sankaran Narayanan

Parag Samdadiya

Vadim Eydelman

David Andrew Howell

Martin D Hall

David C Tse

Anand Krishnamurthy

Siddhartha Roy

Ganesh Sridharan

Ekaterina Bassova

Daniel C Stevenson

Andrew A George

Marc Kuperstein

Sundaram Anantharaman

Dan M Bean

Jaya B Rayasam

Srividhya Chandrasekaran

Ross F Smith

Irena K Andonova

Aravind Namasivayam

Danilo Pérez Solano

Xiaozhong Luo

Andrew Guy Bybee

Danilo PÉREZ Solano

A system is described herein. The system includes an agent and a transmitter. The agent is to a capture room specific data signals from peripheral devices within a conference room, operating system data signals, and application data signals, wherein the application data signals are obtained from a conferencing service application and wherein the agent is to package the room specific data signals, the operating system data signals, and the application data signals with system metadata into room health data. The transmitter is to transmit the room health data to a management cloud via a communications broker.

Managed rooms backbone

A Cross-Platform Single Sign On (CP-SSO) experience is provided herein to enable users to access multiple services via a single login when working across different platforms. A user may work across different platform when using multiple devices, when using multiple browsers on a single device, or when an integrated application requires a separate login for access within a host web application or portal service. A proxy token service manages login requests and authentication tokens after a given service has been logged into once by a user, so that the user does not need to provide login credentials on subsequent requests for the given service. By enabling a CP-SSO experience, network efficiency is improved, and the user experience is also improved as users do not need to supply authentication credentials as frequently and may freely choose to use multiple platforms instead of limiting usage to a single platform.

Cross-platform single sign-on accessibility of a productivity application within a software as a service platform

A system that can deliver a tailored message based upon characteristics surrounding an incoming communication. In one aspect, the system is a targeted voice-mail system that has the capability to provide a unique voice-mail depending upon the communication characteristics which include the identity of caller or the initiator of the call, whether a specific identity or within a group, the identity for which the call is targeted, and the intent of the caller. Additionally, other contextual factors can be considered in generating, locating and/or rendering a tailored response message.

Identity-based interactive response message

Approaches are provided for monitoring, analyzing, and influencing organizational behaviors through multi-modal communication systems. Desired and undesired behaviors and applicable organizational contexts are defined and action plans developed. The behaviors are then monitored through communication sessions between members and analyzed for comparison to the action plans such that feedback may be provided at individual and/or organizational levels to influence the behaviors.

Organizational behavior monitoring analysis and influence

Techniques for selecting a call completion response from a group of call completion responses based on weights associated with the call completion responses, are provided. A server processes a call invitation for a callee by forwarding the call invitation to each of the callee's endpoints. Each of the callee's endpoints associates a weight to its call completion response it generates to accept or reject the call invitation. The server waits to receive the call completion responses from each of the callee's endpoints or for a predetermined period of time (i.e., a timeout), and uses the weights associated with the received call completion responses to decide which of the received call completion responses to use to complete the call invitation.

Endpoint selection for a call completion response

Growing community of inventors

Issaquah, WA, United States of America

Sameer Dilip Bedekar