Relay, Inc.

Sai Rathnam

Ryan McShane

Jared Kashimba

Adam Cook

In an example, a portable communication device (PCD) is dynamically configured, providing a profile to the PCD. A portable communication device may be dynamically configured using a profile based on an event. The profile includes data that allows users of PCDs to be provided with one or more logical communication channels for communicating. In an example, an artificial intelligent (AI) assistant is provided for use in connection with a PCD. An example implementation maintains a user profile including one or more profile tags indicative of attributes applicable to respective users. User input is received at an AI assistant executing in association with a PCD and the user input is processed to identify matching profile tag values, permitting one or more tasks to be performed involving related PCDs.

Portable communication device profile management

Portable communication device profile management using token

In a system comprising a plurality of wireless multi-modal portable communication devices (MMPCDs) communicable with one another via a cloud-based communication platform server (CPS), techniques are disclosed for configuring a proxy scheme to permit a disconnected multi-modal portable communication device (MMPCD) to connect to a cloud-based communication platform server (CPS) via a proxy device having a connection to the CPS. Once connected, additional techniques for sending and receiving messages via the proxy scheme are disclosed.

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Raleigh, NC, United States of America

Sai Rathnam