Cisco Technology, Inc.

Sachin Saswade

Ottalingam Satyanarayanan

Todd Lizambri

Dinesh Goyal

In an embodiment, a machine-readable volatile or non-volatile storage medium stores one or more sequences of instructions which, when executed by one or more processors, cause the one or more processors to perform monitoring a plurality of video conference locations, each of the locations comprising one or more video conference rooms, resulting in creating and storing monitored data; generating service level view data which when displayed on a video display unit concurrently comprises graphical representations of all the locations and all the rooms, and graphical representations of faults associated with each of the rooms. Rooms can include coder-decoders (codecs), cameras, video monitors, and network packet data routing or switching elements. Embodiments provide a holistic view of all video conference rooms in a deployment, with aggregated call usage, quality and fault data, with highly useful graphical management displays.

Service level view of audiovisual conference systems

A method and apparatus to analyze real-time data transmissions across a network is described. The method may comprise transmitting a sample data stream between source and destination endpoints across a test data path which includes network devices. The method may then compare a measured quality of the received sample data stream with pre-defined quality criteria associated with the network. If the measured quality fails to meet the pre-defined quality criteria, the network devices in the test data path may be identified, device performance data may be obtained, and a network report may be generated based on the device performance data. The device performance data may comprise processor utilization, memory utilization, bandwidth over subscription, buffer over run, and/or a number of non-error packets that are discarded at the network device.

Method and system to identify a network device associated with poor QoS

Automatic room rescheduling is described. In an embodiment, an apparatus receives status data regarding status of communications resources capable of use in a teleconference call at a first teleconference location. The apparatus determines that a status of one or more of the communications resources might negatively affect the teleconference call. The apparatus receives availability data about other available communications resources and teleconference locations. Based on at least the status data and the availability data, the apparatus reschedules the teleconference call for a second teleconference location. The apparatus communicates information about the rescheduling and identifies the second teleconference location to one or more teleconference call participants. In other embodiments, the invention encompasses a method and a computer-readable medium configured for carrying out the method steps.

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Milpitas, CA, United States of America

Sachin Saswade