Sap Se

Sap Ag

Sabine Holz

Annette Jann

Soeren Balko

Cyrille Waguet

Martin Moeller

The present disclosure involves systems, software, and computer implemented methods for providing a unified runtime framework and graphical, process-centric user interface for ad-hoc business process flexibility. One process includes operations for providing process instances of one or more business processes in a process visualization user interface. A request to initiate an ad-hoc change of a selected process instance is received from the client, and client user interaction options for implementing the ad-hoc change are provided to the client. A selection of a particular user interaction option for implementing the ad-hoc change is received from the client, and the ad-hoc change is implemented.

Framework for ad-hoc process flexibility

Apparatus, systems, and methods that operate to assist in resolving both expected and unexpected events that occur in the course of business operations are disclosed. Activities may include detecting the occurrence of an alert event, determining whether the alert event is an expected event or an unexpected event, presenting a resolution sequence for the expected event, and soliciting a new event resolution path for the unexpected event. Further activities may include determining an alert event is an unexpected event, displaying an alert message associated with the unexpected event, and soliciting recommendations to form a new event resolution path to be presented upon determining a new event has occurred that is similar to the alert event. Additional apparatus, systems, and methods are disclosed.

Growing community of inventors

Weinheim, Germany

Sabine Holz