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Sabse Technologies, Inc.

Sabeer Bhatia

Yogesh B Patel

Vinay Kantak

Ravi Patel

Dhruv Patel

Nagendra Siravara

Systems and methods for providing context to a forwarded call include a private branch exchange (PBX) that has an interface for receiving a call from a calling device. The call includes a caller ID of the calling device. The PBX stores a company ID for identifying the company and includes a signal handler for forwarding the received call as a forwarded call to a receiving device, and a caller ID enhancer for adding context to the forwarded call. The context includes the company ID and a selection made by a user of the calling device. The receiving device displays the context prior to answering the forwarded call.

Systems and methods for providing context to a forwarded call

A system, method and software product connects a call from an internet protocol (IP) phone and a telephone apparatus connected to a public switched telephone network (PSTN) using a personal gateway configured within a network group. A call from a user of the IP phone is answered and the user is authenticated. A destination number for the telephone apparatus is received from the user. A list of personal gateways is created based upon the destination number. The list is prioritized based upon least cost routing. A highest priority personal gateway that is available is determined using the prioritized list. The highest priority personal gateway that is available is instructed to dial the destination number using a PSTN interface. The IP phone connects with the telephone apparatus to make the call. The call terminates and associated resources are freed if either the IP phone or the telephone apparatus hangs-up.

Personal gateway for originating and terminating telephone calls

A communications system exchanges messages between users. A messaging store stores the messages. A messaging server accesses and manages messages of the message store. A plurality of servers interface between the messaging server and different networks of the users. Processes employing dynamic mailboxes and for selectively retrieving messages are also provided.

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San Francisco, CA, United States of America

Sabeer Bhatia