Ricoh Company, Ltd.

Ryoh Shimomoto

Teruaki Takahashi

Shinya Mukasa

Satoru Hirakata

Genki Watanabe

Tomoki Shibukawa

Kyohsuke Kaminushi

An electronic apparatus for acquiring a program via a network, includes an input unit configured to receive a user operation, and circuitry configured to display, on a display, a list including a plurality of versions of firmware programs installable on the electronic apparatus, download a specific firmware program included in the list or a particular firmware program not included in the list, update a current firmware program being installed on the electronic apparatus with the downloaded specific firmware program or the particular firmware program; and enable function of the updated firmware program. When updating with the specific firmware program, in response to a designation operation, the circuitry enables functionality of the specific firmware program. When updating with the particular firmware program not included in the list, the circuitry enables functionality of the particular firmware program having the upgraded function version after updating the particular firmware program.

Electronic apparatus, information processing system, and information processing method

A method includes storing first authentication information and second authentication information, the first authentication information being information for a user to access a first information processing device, the second authentication information including third authentication information and fourth authentication information, the third authentication information being information for the user to access a second information processing device, and the fourth authentication information being information for the user to access a third information processing device; acquiring first index information from the second information processing device based on the third authentication information; acquiring second index information from the third information processing device based on the fourth authentication information; and generating a list including the first index information with a first indication, and the second index information with a second indication different from the first indication.

Information processing device, information management method, and information processing system

An electronic apparatus installable with firmware updatable via a network includes an input unit configured to receive an operation performed by a user; and circuitry configured to display, on a display, a first screen for displaying a first function of firmware that can be installed on the electronic apparatus, and a second screen for displaying a second function of the firmware, the second function including a plurality of second functions and the second screen including a plurality of second screens prepared for each one of the plurality of second functions, enable the first function in response to an operation for the first function displayed on the first screen, and enable the second function in response to an operation for the second function displayed on the second screen. The circuitry enables the second functions selected from the plurality of second functions respectively displayed on the plurality of second screens.

A method includes storing first authentication information and second authentication information, the first authentication information being information for a user to access a first information processing device, the second authentication information including third authentication information and forth authentication information, the third authentication information being information for the user to access a second information processing device, and the fourth authentication information being information for the user to access a third information processing device; acquiring first index information from the second information processing device based on the third authentication information; acquiring second index information from the third information processing device based on the fourth authentication information; and generating a list including the first index information with a first indication, and the second index information with a second indication different from the first indication.

An information processing method includes: storing first authentication information and second authentication information, the first authentication information being information for a user to access a first information processing device, the second authentication information being information for the first information processing device to access a second information processing device; acquiring first index information from the second information processing device based on the second authentication information, wherein the first index information is information regarding a file stored in the second information processing device; and generating a list including the first index information, and second index information, the second index information including information regarding a file stored in the first information processing device and correspond to the first authentication information.

An information processing device that is connected to another information processing device includes a memory storing a program, a first authentication information for each user to access the information processing device and a second authentication information in association with the first authentication information for the each user to access the another information processing device; and a processor that performs the program so as to execute a method including the steps of receiving an acquisition request that is sent from a client device according to the first authentication information, transmitting a list including files that are accessible according to the second authentication information in association with the first authentication information of the received acquisition request, receiving an execution request to execute at least one of the files and the folders that are included in the list, and executing a process according to the execution request by using the second authentication information.

An information processing system includes an apparatus and terminal devices, wherein a first terminal device of the terminal devices includes a first acquisition unit acquiring a file name of one file stored in the apparatus using first user information, a first send unit sending a message including the first user information and access information and directed to the second user, wherein a second terminal device of the terminal devices includes a receiving unit receiving the message from the another apparatus based on second user information, a second acquisition unit acquiring one file specified by the access information using the first user information, wherein the apparatus includes a determination unit determining whether one file is sent to the second terminal device based on the first user information and information of the user who can access one file, and a second send unit sending one file to the second terminal device.

Information processing system and method of processing information

A terminal apparatus includes a position determination unit for determining a position of the terminal apparatus; an imaging unit for capturing an image; a direction determination unit for determining an imaging direction of the imaging unit; an identification unit for identifying an input/output apparatus captured by the imaging unit based on position information of the input/output apparatus, the position of the terminal apparatus, and the imaging direction of the imaging unit; an operation unit for accepting an operation of a user with respect to the image captured by the imaging unit including an image of the input/output apparatus displayed by a display unit; and a request processing unit for making a request to the input/output apparatus for an operation to be performed by the input/output apparatus based on the operation of the user with respect to the image captured by the imaging unit including the input/output apparatus.

Terminal apparatus and operation designation method

An information processing system includes: a terminal; and a file server. The terminal includes: a first communication unit configured to receive data from the file server; a display unit configured to display the data; and an editing unit configured to add an image associated with workflow processing, to the data. The first communication unit is further configured to transmit the data to which the image is added, to the file server. The file server includes: a second communication unit configured to transmit the data to the terminal and receive the data to which the image is added, from the terminal; and an executing unit configured to execute the workflow processing associated with the image.

Information processing system and method to execute a workflow processing corresponding to an image

An information processing device for managing information saved in a save location, including an authentication unit configured to manage first authentication information and second authentication information in association with each other, said first authentication information required to authenticate a client device requesting an operation relevant to the information, and said second authentication information required for authentication at said save location that saves the information; a save location monitor unit configured to monitor the information saved in the save location by using the second authentication information, and update index information of the information saved in the save location; and an information management unit configured to create a list of the information saved in the save location by using the index information of the information saved in the save location, and provide the list to the client device.

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Kanagawa, Japan

Ryoh Shimomoto