International Business Machines Corporation

Ryan Urquhart

Li Fu Chen

Yongcheng Li

Govindaraj Sampathkumar

David J Schell

Erik John Burckart

Jeffrey Eaton Care

Vonetta M Urquhart

A system to apply persona styles to written communications. The system includes a communication analyzer and a modification engine. The communication analyzer receives an element of original content of a written communication. The communication analyzer also receives a selection of a persona style. The selected persona style defines a communication style. The modification engine presents a substitute element to a user in response to a determination that the element of the original content of the written communication is incompatible with the selected persona style. The substitute element is compatible with the selected persona style.

Persona management system for communications

A system to apply persona styles to written communications. The system includes a communication analyzer and a modification engine coupled to the communication analyzer. The communication analyzer identifies an element of original content of a written communication and determines that the element of the original content of the written communication is incompatible with a selected persona style. The selected persona style defines a communication style. The modification engine modifies the original content of the written communication to replace the element of the original content with a substitute element that is compatible with the selected persona style.

Under the present invention, when a configuration change for a computer system is monitored and a message corresponding thereto is issued, a response to the message will be observed. Thereafter, the configuration change, the message and the response will be logged. In logging this information, the respective times and identities of corresponding users will be stored together. Thus, if an error condition results from the configuration change, a supervisor or the like will be able to access the log file and see (among other things): (1) the configuration change that caused the error condition; (2) the identity of the user who made it; and (3) the user's response to the corresponding message that was provided.

Tracking computer system configuration changes with corresponding message responses

A system and method for confirming messages being sent within an instant messaging environment. An instant messaging system is disclosed, comprising a confirmation enablement system that allows a user to selectively enable a requires confirmation option for a contact associated with the user; and a send message interface that displays a confirmation requirement for messages being sent to the contact if the requires confirmation option is enabled, wherein the confirmation requirement must be confirmed by the user before the message can be sent.

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Durham, NC, United States of America

Ryan Urquhart