Salesforce, Inc.

Slack Technologies, Inc.

Salesforce Com, Inc.

Ryan Greenberg

Madeline Shortt

Ittai Sean Barzilay

Wayne Fan

Tyler Lewis

Andreas Haugstrup Pedersen

Catherine Yesenia Alvarado

Michael Demmer

Christopher Sullivan

Jason Liszka

Elizabeth Clemenson

Andrew S Morrison

Akshay Bakshi

Jon Papandreas Chmura

Bradford Parker Monroe, Ii

Madhu Balakrishna

Beau Carlborg

Vanessa Bahk

Sivapriyan Sivakumaran

Jiang Li

Ashwathi Krishnan

Samantha Stultz

Jacob Tyler Massey

Mia Nelson

Various embodiments are directed to an improved group-based communication apparatus that is configured to efficiently manage draft messaging communications in a group-based communication system. The group-based communication apparatus is configured to synchronize draft messaging communications, including creating, updating, deleting, and posting of such draft messaging communications, across multiple client devices and with a group-based communication repository. Utilizing draft message metadata associated with the draft messaging communications, the group-based communication apparatus is also configured to implement validation rules and conflict resolution procedures associated with draft messaging communications. Additionally, the group-based communication apparatus is configured to render a draft list icon or other visual indicia to a group-based communication interface to inform a user that there is a draft messaging communication associated with one or more of the group-based communication channels.

Group-based communication apparatus, method, and computer program product configured to manage draft messages in a group-based communication system

The present disclosure is related to virtual spaces, such as channels, of a communication platform. In some cases, a channel may be designated as a private channel, which may permit access to the private channel by only users joined to the channel and may restrict/prevent access by all other users. The present disclosure is related to solutions for changing the private channel to a public channel, which may allow additional user accounts that were not associated with the private channel to discover and/or access the converted channel.

Converting private channels to public channels

Techniques for identifying mention identifiers within a message using a mentions processor are discussed herein. In some examples, a communication platform maintains a mentions processor configured to receive a message including a mention identifier, analyze the message to determine a type of the mention identifier included in the message, identify a second user account or a virtual space referenced by the mention identifier, determine whether a notification should be sent to the second user account or the virtual space, and, upon determining that the notification should be sent, send the notification associated with the message to the second user profile or the virtual space. In some examples, an observability class associated with the mentions processor allows the use of a mentions lookup tool to view one or more stored mention identifiers associated with the message and one or more stored notifications enqueued for the message.

Mentions processor configured to process mention identifiers

Embodiments of the present disclosure provide methods, systems, apparatuses, and computer program products that enable performing format-dynamic string processing in a group-based communication system.

Format-dynamic string processing in group-based communication systems

The present disclosure is related to receiving a communication (e.g., direct message, group message, calendar event, task, etc.) on a first device and providing an option to request that a reminder, which is associated with the communication, be presented a second device. For example, the communication may be presented via a mobile client, and the user may request that a reminder be presented via a desktop client (e.g., when the user is at the desktop client).

Mobile-generated desktop reminders

Methods, apparatuses and computer program products for improving data retrieval in a group-based communication system are described herein. The apparatus is configured to at least receive a first search query comprising a first search string, identify a first index object of a plurality of index objects based at least in part on the first search string, retrieve a first message object based at least in part on the first index object, and cause rendering of the first message object within a group-based communication user interface on a client device based at least in part on at least one element content attribute and at least one element style attribute of the first message object.

Methods, apparatuses and computer program products for data retrieval in a group-based communication system

Growing community of inventors

Albany, CA, United States of America

Ryan Greenberg