Microsoft Technology Licensing, LLC

Huawei Technologies Co., Limited

Ruyun Zhang

John Carlton Platt

Yu Chen

Jiahe Helen Wang

Yongkang Zhang

Chad E Verbowski

Sheng Fang

Junda Yao

Hanlin Li

Ren Tan

Kaiqiang Shen

Dengfeng Gao

A service processing method includes that a first network device determines a second network device on a forwarding path of a packet based on a service requirement; the first network device sends a first message to the second network device, to establish a first connection to the second network device; and the first network device sends a second message to the second network device using the first connection, where the second message requests the second network device to assist in determining information related to the forwarding path. when determining the second network device is needed to assist the first network device for information related to the forwarding path of the packet, the first network device actively establishes a connection to the second network device, and requests, using the established connection, the second network device to assist the first network device in determining the information related to the forwarding path.

Service processing method and network device

A method and system for identifying a configuration parameter of a 'sick' computer system that is at fault for causing an undesired behavior based on analysis of configuration parameters from other computer systems is provided. In one embodiment, a troubleshooting system collects 'suspect' values for &#x201c;suspect&#x201d; configuration parameters used by a &#x201c;sick&#x201d; application when the undesired behavior was exhibited by the sick computer system. The troubleshooting system then compares the suspect values to sample values of the suspect configuration parameters retrieved from sample computer systems. The troubleshooting system uses that comparison to identify one or more suspect configuration parameters that are likely at fault for causing the application to exhibit the undesired behavior.

Method and system for troubleshooting a misconfiguration of a computer system based on configurations of other computer systems

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Beijing, China

Ruyun Zhang