The Crawford Group, Inc.

Russell E Dittmar

David Gary Smith

Anita K Klopfenstein

Gary K Thomae

Carl E Epperly

Owen R Miller

Carmela Pham

Erick Bickett

Doug Kelly

Michael Anthony Hastings

A system, method, and computer program product are disclosed whereby a business partner computer system interfaces with a rental vehicle reservation management computer system via a web service connector. The web service connector can be configured to (1) receive, via a network, a document, the document comprising a web service request by a computer system of a business partner for a rental vehicle transaction with respect to a replacement rental vehicle reservation, (2) process the received document in accordance with a web service specification document to create one or more data objects having a format supported by a rental vehicle reservation management software program, and (3) communicate the one or more data objects to the rental vehicle reservation management software program for automatic processing thereby of the one or more data objects for management of the replacement rental vehicle reservation in accordance with the request.

Business to business computer system for communicating and processing rental car reservations using web services

Various aspects of a system and method are disclosed for communicating vehicle repair data among a plurality of parties, wherein a data pump is employed to automate the extraction of vehicle repair data such as labor hours estimation data from a repair facility computer system for delivery to interested parties, including a rental vehicle service provider that provides replacement rental vehicles to drivers whose vehicles are undergoing repairs at repair facilities. A reservation management computer system operated by the rental vehicle service provider can thus use the received vehicle repair data to facilitate management of replacement rental vehicle reservations by its business partners, such as insurance companies.

Method and system for communicating vehicle repair information to a business-to-business rental vehicle reservation management computer system

An Internet-enabled automatic rental vehicle transaction system, the system comprising a web service connector in communication with a rental vehicle software program, the web service connector being configured to (1) receive, via a network, a document from a computer system of an authorized purchaser of rental vehicle services on behalf of another, the document comprising a web service rental vehicle reservation request, (2) process the received document in accordance with a web service specification document to create one or more data objects having a format supported by the rental vehicle software program, and (3) communicate the one or more data objects to the rental vehicle software program, and wherein the rental vehicle software program is configured to automatically process the one or more data objects for fulfillment of the reservation request.

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St. Charles, MO, United States of America

Russell E Dittmar