Intuit, Inc.

Rushabh N Mehta

Jennifer Lynn Keenan

Gang Wang

Kevin M McCluskey

Michael A Artamonov

Paul F Hubbard

Matthew Allen Brincho

Jeremy Michael Charfauros

Justin R Chiang

Computer-implemented methods, systems and articles of manufacture for uniquely identifying instances during preparation of an electronic tax return. A user interface (UI) controller receives inputs related to respective electronic tax return data for the same element of a schema, e.g., different data for two different Form W-2 documents. The UI controller generates different instance identifiers, which are written to a data store with the electronic tax return data. A first instance for the first electronic tax return data is generated from the schema element for Form W-2 and identified by a first instance identifier, and a second instance for the second electronic tax return data is generated from the same schema element and identified by the different, second instance identifier. The instance identifiers are used by a logic agent that generates non-binding suggestions for the UI controller indicating a question nor topic to present to the user.

Computer implemented methods systems and articles of manufacture for instance and suggestion differentiation during preparation of electronic tax return

Computerized systems and methods for generating personalized responses to queries originating from within a networked computing system or user facing application, e.g., in response to a help inquiry. An intermediate computer generates a first interface presented to user through a display of a computing device executing a browser to access application. Query is entered into a field of first interface and processed by a classifier that outputs a structure identifier. Intermediate computer configures a remote computer by transmitting structure identifier, electronic data related to an electronic document and an executable file to remote computer, which executes file to process electronic data relative to a data structure hosted by remote computer and associated with structure identifier to select a template identifier. Intermediate computer receives selected template identifier, retrieves an interface template, and automatically generates a second user interface by populating interface template with electronic data to generate personalized response to query.

Computer-implemented methods systems and articles of manufacture for generating user interface with personalized response to user query

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San Diego, CA, United States of America

Rushabh N Mehta