Wells Fargo Bank, N.a.

Ruoding Wong

Rachel Nemecek

Christopher P Smith

Daniel Jeffery Johnson

Matthew Todd Brown

Joe Heger

Techniques are described for automatically generating meta-alerts based on operational and security risk alert volumes for an entity. In particular, a central device receives entity alert information from other devices in a computer system of an enterprise business, which may have office branches that are each staffed by employees. The central device compares alert volumes of a given entity for a given period of time (e.g., a month) to one or more baseline thresholds determined based on the average alert volume of peer entities during the same period of time and the entity's own historical alert volumes to identify spikes or increases in the volume of alerts for the given entity. If the entity is trending high for the period of time, the central device generates a meta-alert to bring awareness to the relatively high volume of alerts identified for that entity.

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Phoenix, AZ, United States of America

Ruoding Wong