Sprint Communications Comapny L.p.

Rudi Himawan

Bharath N Kuruvalli

Balagurunathan Balasubramanian

Richard R Perez

Shrikant D Jannu

Stephen L Marshall

Hemanth Jayaraman

A computer implemented method is provided for detecting potential fraud or unauthorized activity when resetting an application password in an application in which a computer system including a call center dashboard system and a fraud detection interface. The method includes the steps of initiating the resetting of a user's application password for an application. The method further includes the steps of determining when an application ID is duplicated in the call center dashboard data store for the application and preparing an error report when the application ID is duplicated in the data store. The method also includes the steps of submitting a reset password for the application using the password criteria of the application. The method further includes the steps of storing the reset password in the user profile of the user when the application ID is not duplicated and the password conforms to the password criteria.

Fraud detection system and method

A system for preventing a user from interrupting a script launching one or more applications on a computer is provided. The system comprises a script operable to promote launching one or more applications. The system also comprises a security curtain application operable to prevent the user's input from interfering with operation of the script. The system further comprises enabling and disabling the security curtain application based upon one or more triggering events.

Secure authentication curtain system and method

A password management system is provided. The password management system includes a plurality of enterprise applications accessible by local and remote desktop computers by providing single sign-on security information. Each of the plurality of enterprise applications require separate login information which is stored in a secure back-end system along with the single sign-on security information. Scripts located, for example, on remotely accessible servers and/or on the local desktop computer, allow a user to logon with a single sign-on and have access to the plurality of enterprise applications. The script uses the single sign-on security information, and perhaps other information, to authenticate the user and access the login information for each of the enterprise applications. The script is further operable to automatically interface with the enterprise applications through user input windows, such as by scripting login information automatically into the enterprise application login windows.

Call center dashboard

A system for single sign-on to a plurality of computing applications is provided. The system includes a plurality of enterprise applications, a policy server, and an authentication data store maintaining authentication information for the enterprise applications. The system also includes internal and external user authorization data stores that maintain user authorization information for the enterprise applications. A synchronization component synchronizes to a consolidated data store information from the internal and external authorization data stores and eliminates duplicate user information. To access a first enterprise application, the user's information is authenticated against the authentication data store and authorized against the consolidated authorization data store. To access a second enterprise application, the user is not required to sign on again since the previously entered user information is used to authenticate the user, and the consolidated data store is automatically checked to determine the user's authorization level for the second enterprise application.

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Grand Prairie, TX, United States of America

Rudi Himawan