International Business Machines Corporation

Rubi Roxana Ballesteros

David C Reed

Theresa Mary Brown

Christina Ann Lara

Becky Enderle

Described herein are techniques for diagnostic analysis in computational systems. The techniques including a method comprising receiving error documentation related to a system having a plurality of hardware components and a plurality of software components, where the error documentation is received from a user device associated with a user profile having permissions. The method further comprises generating a diagnostic plan including a diagnostic tool based on the error documentation. The method further comprises implementing the diagnostic tool on at least one component selected from a group consisting of: the plurality of hardware components, and the plurality of software components. The method further comprises receiving censored diagnostic output in response to implementing the diagnostic tool, where the censored diagnostic output is censored according to the defined permissions of the user profile. The method further comprises generating an error resolution plan based on the censored diagnostic output and the error documentation.

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Tucson, AZ, United States of America

Rubi Roxana Ballesteros