Aspect Communications Corporation

Roy S Ho

Suresh K Agarwal

Rosemary Glavin

Sophia Fang-Jung Liu

A system, method, and article of manufacture is provided for compiling visual primitives of a transaction flow used by a transaction processing system. Visual primitives of the transaction flow are compiled into multiple routing instructions, which may be stored in a routing table. The routing instructions are then provided to the transaction processing system. The routing instructions are stored in a database contained in the transaction processing system. The routing table is converted into a native language of the transaction processing system. The system is also capable of accessing a series of routing instructions from a transaction processing system, compiling the routing instructions into visual primitives of the transaction flow, and displaying the visual primitives of the transaction flow on a visual display.

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San Jose, CA, United States of America

Roy S Ho