International Business Machines Corporation

Rotem Klein

Moshe Weiss

Nadav Parag

Daniel Lereya

Vladimir Shalikashvili

Avraham Sabzerou

Barak Davidov

Dan Ravid

Miron Aloni

Ofir D Cohen

Sagy Erlichman

A mechanism is provided for managing inconsistencies associated with an object in a storage system. Responsive to the object already being associated with a current object group, a match percentage value is determined between characteristics associated with the object and characteristics of the current object group and, for each other object group in a set of object groups, a match percentage value is identified between characteristics of the object and characteristics of each of the other object groups. Responsive to the match percentage value between the characteristics of the object and one or more other object groups being higher than the match percentage value between the characteristics of the object and the characteristics of the current object group, a notification is sent to an administrator. Responsive to receiving an action to be implemented, the action is implemented to at least one of the object or one or more object groups.

Storage management inconsistency tracker

The method includes identifying, by one or more computer processors, a grouping of elements in a storage system. The method further includes identifying, by one or more computer processors, a first element from the identified grouping of elements. The method further includes identifying, by one or more computer processors, a root unit of the first element from the identified grouping of elements. The method further includes determining, by one or more computer processors, a past usage history of computer resources for the identified root unit of the first element. The method further includes calculating, by one or more computer processors, a future usage of computer resources for the identified root unit based upon the determined past usage history.

Predicting capacity based upon database elements

A mechanism is provided for delivering troubleshooting support that captures a user's interactions with a local computing device. Responsive to receiving a set of events associated with an issue being experienced by the user of the local computing device, each event in the set of events is presented to a technician. Each event in the set of events is flagged as either correct or incorrect. Responsive to the incorrect flagged event being an operation performed by the local computing device, a communicative connecting is established to the local computing device in order that the technician corrects a future operation corresponding to the operation performed. Responsive to the incorrect flagged event being an action performed by the user of the local computing device, an analysis is sent in order to inform the user of incorrect actions so as to not perform the incorrect actions in the future.

Delivering troubleshooting support to a user of a computing device via a remote screen that captures the user's interaction with the computing device

Various embodiments for managing data in a software defined storage environment, by a processor device, are provided. A mediator is used to communicate between a virtual machine controller and a storage management application such that virtual machine operations within the virtual machine controller are initiated by a command from the storage management application.

Provisioning and managing virtual machines from a storage management system

A method is provided to integrate a ticketing system into a storage management system. In such method, tickets are opened and translated to a set of recommended operations automatically, notifying and showing to a storage administrator the recommended operations as a set of actions and forms. The storage administrator is offered the ability including changing a step of the set of actions and re-ordering the set of actions.

Generating storage plans in storage management systems

An apparatus to facilitate management of agile software development projects includes a feature profile module, a task profile module, a resource profile module, an implementation tracking module, a resource planning module, and an feature tracking module. The feature profile module stores, for each feature, a status, priority, set of tasks, and work allotted. The task profile module stores, for each task, an amount of work to complete it, a status, and a development period. The resource profile module calculates, for each resource, an available and total work capacity for the resource during a development period. The implementation module calculates, for each development period, the total work planned for and completed during the development period. The resource planning module calculates a total available work capacity of the plurality of resources for each uncompleted development period. The feature tracking module calculates, for each feature, an amount of work completed and in progress.

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Kiryat Ono, Israel

Rotem Klein