Motorola Solutions, Inc.

Ross Venhuizen

Francesca Schuler

James C Duran

Brian J Frommelt

Larry D Freeman

Jeremy Smith

A method for public safety answering point to emergency operations center communications is provided. The method may comprise monitoring incidents at a public safety answering point (PSAP) to determine how many incidents are emergency operations center (EOC) affecting incidents. The method may further comprise determining a PSAP status, the status based in part on the EOC affecting incidents. The method may further comprise sending the PSAP status to an EOC, wherein the EOC determines if a response will be initiated, based, in part, on the PSAP status. The method may further comprise receiving an indication from the EOC that the response will be initiated. The method may further comprise altering a PSAP operations based on the EOC initiating the response.

System and method for public safety answering point to emergency operations center communications

Systems and methods for sharing on-scene camera intelligence, available at crime center computing devices, with call handling and CAD computing devices. One example call handling computing device includes an electronic processor configured to receive a call from a remote caller and caller location information. The electronic processor is further configured to transmit, to a crime center computing device, a camera availability request including the caller location information. The electronic processor is also configured to receive, from the crime center computing device, an indication of available cameras substantially at the location of the remote caller and status information for the available cameras. The electronic processor is further configured to provide a call handling user with the status information. The electronic processor is also configured to receive, from the crime center computing device, at least one of video intelligence derived from the available cameras or video feeds from the available cameras.

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Chicago, IL, United States of America

Ross Venhuizen