International Business Machines Corporation

Ross E Hagglund

Martine Bruce Wedlake

Arthur John Colvig

Timothy James Crawford

Aaron Amauba

An information technology (IT) environment includes IT managed resources in which the resources are abstracted using a model. In response to determining that a request for information received from a client is non-optimal in terms of processing the request, a first hint can be constructed that indicates how future requests are to be formulated by the client so that they are more optimal in terms of processing the future requests. In response to determining that the information is internally structured non-optimally in terms of processing the request, a second hint can be constructed that indicates how the information is to be internally structured more optimally in terms of processing future requests. In response to determining that processing the request will be non-optimal, a third hint can be constructed relating to a characteristic that results in non-optimal processing of the request, and logged within a hint log for offline analysis.

Generating hints for more optimal processing of requests for information within an environment in which resources are abstracted using a model

A Common Information Model (CIM) agent notifies a CIM consumer that the CIM agent is able to receive notifications from the CIM consumer relating to errors within data relating to a CIM managed component and sent by the CIM agent to the CIM consumer. The CIM consumer receives the data relating to the CIM managed component from the CIM agent. The CIM managed component is a hardware component or a component. In response to the CIM consumer detecting that the data relating to the CIM managed component contains errors, the CIM consumer notifies the CIM agent. In response, the CIM agent initiates an automated recovery process in relation to the CIM managed component, without manual user interaction. The CIM agent may then continue to send data relating to the CIM managed component to the CIM consumer.

Growing community of inventors

Hillsboro, OR, United States of America

Ross E Hagglund