Bank of America Corporation

Rosheny Edathil

Ashwin Kumar Yedte

Satyabrata Pradhan

Diane S Cannato

Prashanth Vallabhaneni

Sridhar Viswanathan

Aspects of the disclosure relate to generating and providing enhanced user interfaces by implementing data, AI, intents and personalization (DAIP) technology. In some embodiments, a computing platform may receive, from enterprise computing infrastructure, first unstructured activity data associated with a first enterprise channel. Subsequently, the computing platform may identify one or more user intents by applying an intent discovery model to the first unstructured activity data associated with the first enterprise channel. Then, the computing platform may generate status tracking information based on identifying the one or more user intents. Thereafter, the computing platform may store, in a consolidated event repository, the status tracking information generated based on identifying the one or more user intents, and storing the status tracking information in the consolidated event repository may cause the status tracking information to be exposed to multiple computer systems associated with different enterprise channels.

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Little Elm, TX, United States of America

Rosheny Edathil