Huawei Technologies Co., Limited

Petal Cloud Technology Co., Ltd.

Rongjun Huang

Sining Wei

Zhaohui Tang

Tongbing Liu

An application login method for accessing an application server by an application includes techniques for an authentication server to complete login authentication on a client application based on authorization request information of the client application in a login request received from a client terminal, determining an application server in a user home country/region of the client application based on user home country/region identification information of the client application in the login request, generating and sending access information about the application server in the user home country/region of the client application.

Application login method, method for accessing application server by application, and electronic device

Embodiments of the present invention provide a call processing method and control apparatus, an automatic call distribution apparatus, and an agent terminal. The call processing method, which executed by the call control apparatus, includes: receiving, a processing request for a call, and extracting a media connection address and a media capability of an automatic call distribution apparatus; performing, media negotiation based on a media capability of an agent terminal and the automatic call distribution apparatus; and establishing, a media session between the agent terminal and the automatic call distribution apparatus according to a media connection address of the agent terminal, the media connection address of the automatic call distribution apparatus, and a media negotiation result. The embodiments of the present invention can reduce the processing load of an entire cloud server, which effectively ensures the service quality of a call center constructed based on cloud computing technologies.

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Nanjing, China

Rongjun Huang